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December 2023 by Héctor Maqueda
A store with a lot of variety in materials and very good quality, the prices are acceptable, I do recommend it.
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November 2023 by Hector Perez
Excellent store to purchase construction material, related to tile and stone, good price and quality.
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May 2023 by Gary Counts
Great selection of tile and slabs and excellent pricing. Friendly knowledgeable staff.
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March 2023 by K M.
Really happy with the quality floor tile I found here after a long, fruitless search at 'floor and decor.' Small place with a family environment feel. They were all professional and helpful with great advice. No bs. Thank you Todd and company.
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March 2023 by Markus A Maguire
They always have what I need each time.
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January 2023 by Richard Lynch
Great selection and excellent customer service.
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September 2022 by Tim Mathias
Great variety of tile choices. Selection can be overwhelming but nice to be able to see so many choices all in one place. Staff is friendly and eager to help.
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July 2022 by Matteysmom L.
Went there because Directed there by Sister Company hired to remodel a kitchen. Customer service was disappointing, both because hours ridiculous - close at 3 PM but also closed for an hour and a half for lunch. Also closed weekends except a few hours on Saturday.So unless you're a morning person basically lose out.No readily available samples for many tiles And others too big and heavy to carry without help.Many tiles displayed are so high up on the wall you can't really see them.Bedrosians offers better selection, customer service and prices.
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June 2022 by Mark C.
What a waste of time. My designer recommended this place even though he said he hasn't used them in a while. We walked in and there was a guy leaning on the counter looking at his phone. No one said hello even though I did so we just walked on by and started to look at tile. There was only us in the store but no one came over to help us. After some time we walked back to the front and asked for assistance. I was recommended to to talk to Todd by my designer who happened to be the guy leaning on the counter on his phone. I asked him to show me some tile and the whole time he was on his phone texting someone. I asked pricing and he said he didn't know and he had to look it up. Do you think he did? No he ended up leaving us and taking a call. We just walked out. What a useless salesman.
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June 2022 by J S.
They have a nice selection but the same as everyone else in the Valley They were all kind of friendly but no one asked me what project I was working on...... And the choice of music is terrible. Singing about losing your penis is not the music I want to listen to while looking for tile for my master bathroom and family room I won't be back bc of the service, selection and bad music
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May 2022 by Adrien C.
My partner and I made specific plans to drive to this store to look at their selection of quartz countertops since our general contractor recommended this place. After we arrived, parked walked up to the front and asked to see them a woman behind the desk denied us saying there was some sort of meeting that just started in the room where their quartz selection is located. WTF? You have meetings in areas preventing paying customers from seeing merchandise they would like to buy? She told us it would be at least a half hour. What were we to do; stand around in an overstocked, claustrophobic showroom and twiddle our thumbs for thirty minutes? I couldn't believe what we were told and they didn't care that we walked away. We have three bathrooms we are remodeling and need countertops for all of them. Apparently, Stonehouse isn't hurting for business if they can block off merchandise for work meetings and send people away. Our time is valuable and we have a busy schedule. What a waste of our time. Not to mention, with obscene gas prices these days we just wasted for nothing. We have been to this store before in the past to look for tile. Overall the selection we saw looked quite dull and it's so overstocked with samples overlapping each other. We didn't find anything we liked for any of our needs. I've been to many tile stores throughout the country. This one has a very chaotic feel. They really need a much bigger showroom to properly showcase everything they have. And they should also have a separate staff room for meetings that won't affect customer sales.
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February 2022 by Dave C.
Todd and his team are awesome. He was very patient with us. Very knowledgeable and we are very happy with our purchase.
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January 2022 by Fredy Rodriguez GRI CRS
Best service and price
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December 2021 by Donna Gail Becker
Nice guys there
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October 2021 by Kathy C.
Customer service is non existent. I ordered tiling and was told the shipping company lost the shipment. Instead of just canceling order and reordering, I keep getting the runaround about no one returning calls or they are working their way up the chain of command to try and get the best person to speak to. Now what kind of answer is that. Now I have a torn up fireplace in my great room. I just want to get this resolved and feel like my hands are tied. This is a $1500 order
