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November 2023 by Jackie Flores
Horrible experience, -1 would be an accurate rating. They used GLUE TO FIX A BROKEN PART, THEY BROKE! GLUE!!!!!
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August 2023 by Denise P.
I have Geico for my insurance and I took my car per Geico, to Gerber for an estimate. I was told by the estimator that the estimate would be with OEM parts which I was happy about. When he came back with the estimate it was all non-OEM parts and I asked why and he said that is what Geico requires. When I left and called Geico, they said it was not true and they would approve OEM parts for catalytic converter. I was on my way to my repair shop and now the repairs have been put on hold until someone else from Geico can come out and take pictures and give an updated estimate. No good! I had taken time off work to handle it and it delayed my return to work and delayed me getting my car repaired and back
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June 2023 by Chris Davis
Kimberly is amazing! What a great experience. She went WAY above and beyond to help me with my car. Thank you, Thank you, Thank you!!!!!Service: Painting
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June 2023 by Cheryl Burss
I knocked my fender out of place. Today, it was fixed at no charge!! I was back on the road in minutes. Thank you Kimberly. I will keep referring my friends to you and informed my insurance company of your great service and kindness!!Service: General repairs & maintenance
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May 2023 by Todd O.
My car went in for a minor front fender bender. The overall repair seems ok but after driving some time it sounds like a wheel bearing was damaged in the collision and they missed it. Not sure this as they refuse to look at it. But for sure they messed up big time on the paint. See pictures. Other repair places want to use this as advertising! The car is back in its home state now but Gerber has a local office. I have been trying to coordinate warranty work for over a month now and zero progress. Not even a call. The Cat City Gerber says this is a paint "reaction." Other painters might say it's flat out bad prep work.
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May 2023 by Janna Rosenthal
I had a fantastic experience at Gerber in Cathedral City. I came in to get an estimate for a minor paint transfer and Kimberly took great care of me. Within minutes, she had gotten the scratches off! My car looks great again and I was thrilled with the outstanding customer service.
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March 2023 by Stephen C.
Responsive friendly staff with a quick turn around. Helped handle things with Geico. Even helped with a few smaller issues while they had it in.
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March 2023 by Cleo M.
Got into a car accident 3 days ago. They fixed and repaired it super fast. Literally got my car today (Friday). I have auto insurance through geico, both did an amazing job throughout the process. Shoutout to Leslie, Betty, and Juan! You guys are the best ❤️Services: Painting
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January 2023 by Richard S
Having never put in a claim with my insurance, I was curious how this would go. It seemed incredibly easy with my rental and dropping off my car. Several days had past and I thought how strange I've never heard from anyone. After meticulously looking through what they were working on there was 1 huge omission. The front glass windshield. After hours of going back in forth the insurance rep told me it was something a gerber employee told my insurance and for this reason it was not covered. Gerber wanted to charge me $500, I was able to find elsewhere for $240. The work they did do was decent but because of this i will no longer have my current insurance or will i ever visit Gerber again.
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October 2022 by Robert X
After a super easy and communicative process, I got my car back looking better than ever. Everyone here is good at their job and it shows. Will be taking my cars here for work from now on. Thanks Gerber !
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September 2022 by Sarah Jackson (Sarah Nicole Photo)
Really nice folks here. They do good work and I appreciated their nice employees each time I've been there or called there.
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July 2022 by Linda R.
Worked with Kim, Juan, and Leslie to get my body work repaired after I was rear-ended and got outstanding, professional service from them all. I was told it would take 2 weeks for repairs and they were completed in 8 days. My CRV looks as good as new. Also shout out to Geico Insurance for fast and fair response to our needs.
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July 2022 by Rashid Ali
Very professional service if you need your car repaired.
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June 2022 by Scott Ogden
My vehicle was hit by an unknown vehicle and my insurance company gave me a recommendation of a couple of different collision centers that I could use I chose to use Gerber Collision & Glass in Cathedral City. I was very impressed from the very beginning everything was set up it was taken care of quickly I received daily text messages telling me how things were going with the car and then the day before I picked it up I received a call telling me that everything was ready and we set a time for me to be there. I was able to leave the rent a car at the Collision Center which was then picked up later by Enterprise and I was very happy with the service given to me by one who did the appraisal and followed the process also Leslie at the desk everyone was very professional and courteous and I would highly recommend them if you need to use a collision center and it isn't approved by your insurance company or you have a choice because my experience was excellent which had not been the case with a previous sooner that I had used a few years back
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June 2022 by Albert Yunker
They make everything work! Thank you!!
