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October 2023 by Sunny Boy Home Request
Was there for some gold selling but unfortunately some employees do not have the knowledge about gold Karats, gold weight and total weight another thing is that they won't pay spot price on gold they want to low ball you about $250 under spot out of every OZ but if you date buy from them they one $600 over spot out of every OZ
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June 2023 by Karen R.
We had a very positive and good experience with Robert at Rocky's Cathedral City. He provided the highest level of customer service, professionalism and assistance in helping us reach our desired outcome. Thank you Robert!
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June 2023 by Sherry U.
Went to this place to see what they would give us for our jewelry. The lady at the desk gave us low price and was not very kind. She also said they write check and do not pay cash. This is a problem because I need to help my mom in Samoa.
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May 2023 by Carl G.
These guys keep raising fees. Now im gonna lose my stuff cause i can no longer afford this. I wish there was a way to stop this but legally they can i guess. That dont mean im not going to seek legal help. I want to keep my valubles
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April 2023 by Edward C.
Just wanted say if your looking for somewhere to pawn, Rockys pawn shop is the place to do it. Customer service is great and they really care to help
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April 2023 by Thomas Rex Mershon
A very good pawn shop. Professional, clean store, very good selection of products. The staff is kind and courteous. Shout out to Robert who has helped me through several "binds" life puts us in living check to check. I appreciate Rockys Pawn , it's nice to know someone has my back.
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March 2023 by Zachary Hufnagel
Going here was an awesome experience for Rocky's pawn shop location, the guy I got to work with was very helpful and informative and thoughtful when it came to trying to help me get items I needed. He was open for price changes when it came to making things available to be affordable for me which is more than helpful! Got my items sold fairly and got my gas money lol
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February 2023 by brendin swingler
Amazing customer service and care for customers items great group of people. Thank you Miss Isabella oh thank you so much will do do
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January 2023 by Robert Zurbriggen
I was inside Rocky's, but actually dealing with Victor. He is the jeweler who owns the Jewelry and Watch Repair Shop. This is separate from Rocky's. Victor is a real gem.
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August 2022 by A Scheinrock
Great place and people. Honest and fair and again the staff has the store clean and always friendly.
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May 2022 by Stefan P.
I cannot say enough about these people. I have had several dealings with them & always found them to be fair honest, and helpful. On top of that they recently went way out of their way, to help me. I had an item that I lost track of time, and it expired, they could easily have sold it immediately, but I went to them (for something else), and in talking to them found out, they still had it. The most amazing thing is that the said: " if possible we don't want people to lose their items" , and they proceeded to let me pay a few bucks, and interest, now I have a couple of months to get it. They didn't have to do this at all. LIKE I SAID, THEY'RE HONEST, and really good people too. I can't say enough good things about them.
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January 2022 by Roberto M.
Guy behind the desk is a dick. Take your business elsewhere. Places like this need some serious training in customer service.
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November 2021 by Debra B.
The need for immediate cash is something that brings panic to most of us. Due to many severe health issues, I had found myself in that situation. The staff at Rocky's Cathedral City put me at ease, and since I came in with a reasonable expectation of what my jewelry was worth to get a loan, I was not disappointed. They are kind, fair and knowledgeable. The store is clean and not intimidating in the least. I appreciate the friendly staff and prompt service. You can't go wrong if you use Rocky's.
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September 2021 by GINA Chava
Very good prices on many things. The people are very nice.
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September 2021 by Kristine H.
I have used Rockies a number of times when im in a pinch , they are Fair and pleasant! Always nice when I come in . I trust they are giving me a fair price! If you are in a bind and need some cash or are looking for some nice jewelry to purchase, they have a great selection for everyone! Its also a great idea for holiday shopping ! I will continue to use Rockies Pawn Shop! GO TO ROCKIES!!!
