Personalized Property Management (PPM) provides HOA management services to communities in Southern California. With over 40 years of experience, the company is dedicated to delivering exceptional and personalized solutions. Reviews highlight that PPM is the glue that holds communities together, offering reliable and effective management. Customers report great service, noting the team is very hands on, responsive, and thorough. They respond quickly to address needs, often within the hour, even to after-hours calls. The staff is described as competent people who provide excellent information and assistance. Many appreciate that requests are handled in a respectful and timely manner, which relieves stress. The professionals at PPM are commended for going above and beyond, finding answers that work for all residents. Interactions are consistently courteous, professional, and helpful, making clients feel they can always count on the team.
Jeannie is so pleasant, prompt to respond and kind! I appreciate her so much!!!
May 2024
Very helpful Shelly and Phil both Take care of my needs in a very expedient fashion.
May 2024
Rebecca Day is our Community Manager at Personalized Property Management. She is very hands on, responsive, and very thorough in our requests and assistance in the Board’s management of our community, Chelsea Estates, Bermuda Dunes, CA.