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September 2023 by Beatrice Gonzalez
I went in to Palm Springs Kia just to look around as my mind was already set on a hybrid Honda Accord. Well, to my surprise, I fell in love with the 2023 Kia Sportage Hybrid as soon as I saw that beautiful LCD display and Freddy made the purchasing experience a breeze. He was knowledgeable, helpful, and most importantly, transparent through the entire process. Thank you Freddy!! You Rock!!
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August 2023 by Bob Colayco
Big shoutout to Freddy Flores for facilitating the most efficient, painless, and hassle-free car sale I have ever experienced in my life. I’m not local to Palm Springs. Came all the way out from Orange County bc PS Kia was the only dealer in this state or neighboring ones that had the trim and color combo I wanted.Freddy and I did all the communication and negotiation by text. He immediately grasped that I knew exactly what I wanted and didn’t waste my time with anything I didn’t want or ask for. Freddy was prompt and responsive via text, and clear/upfront about all the numbers for the financing. When I arrived to pick up the car, he sat me down and gave the most complete rundown of how to use all the car’s features, mechanical and electronic. Easily the most knowledgable car salesperson on his own product I’ve dealt with. I wish they were all like Freddy.From the time I arrived to the dealer, I had keys in hand and off the lot in less than an hour. It would have been even quicker if the finance guy was available to sign me out right away.
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August 2023 by David Payan
Just bought a car here. Freddy was the best. Found exactly what we where looking for and made us feel welcome. Definitely will buy here again.
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August 2023 by Jorge Luis Franco
Sergio Rivera had amazing customer service. Long story short we got stranded here in palms springs since we live 6 hours away. We went in to Kia because it was acting up and we went and he greeted us with an amazing attitude. We needed our car checked and he went out of the way to assist us even though he wasn’t a service or maintenance technician he still helped us out with a lot. He could have easily just said that it wasn’t his job and come back tomorrow but went out of the way to help us and give us his information if we needed any more help. We appreciate all the help and thank you for your service. Great attitude and person all around.
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August 2023 by Clarissa Arias
Thank you so much to Freddy for the great experience of purchasing my first car! He was so helpful and made the process easy for me to understand! Thank you so much Freddy!
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July 2023 by Yash Govindaraju
Its been a crazy 1-2 months for me and my wife to find the 2023 Kia Sportage Hybrid and the color we were looking for. Finally we got ours today after driving for 6 hours from Fresno, CA. It was worth the wait and the best feeling ever.We reached out to a number of dealerships and none of them met our expectations or they were not willing to work around. Later my wife asked me to reach out to Kia Palm Springs since we noticed the car we wanted on their inventory.Firstly I would like to thank Tony who was very understanding and helpful when I presented what I was looking for and my expectations. He presented some great customer service and manager approved on the numbers we were expecting. Unfortunately due to come misunderstanding and confusion the car was sold to somebody else. I was utterly disappointed with what happened and lost hope in getting the car I wanted.Later that day Hany and Abid reached out to me, apologized to what had happened earlier. They assured me the next car which is coming in a week will be mine. With good will and faith they offered a great deal which was a win-win for both the parties. Before we had signed any paper work Hany sat with us and presented the numbers and explained everything in detail which was really impressive. ??Last but not the least a big shoutout to Abid Alanazi it was a pleasure to work with him where he went above and beyond our expectations. Abid made it so easy and comfortable for us since we stepped our foot inside the dealership till we left with our new car. Thank you so much!! ✨?Lastly a special mention to John (Finance), inspite of him not being well he was very patient and helpful as he walked us through the entire paper work and options for our car.I would highly recommend anyone looking out to buy a Kia to check this dealership out in Palm Springs.Thank you again Tony, Hany, Abid and John! ???
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July 2023 by Carlos Almanza
You know that if my wife and I were willing to drive all the way to Palm Springs to purchase our new vehicle, driving from Oceanside CA, the service must've been worthy! I'd like to thank Oscar who represented this dealership with outstanding customer service. After our recent total loss of our previous vehicle due to a DUI driver hitting us from the rear, we've been in need for a new vehicle. After tons of research, we chose to pursue the 2023 Kia Sportage Hybrid. We visited local dealers in San Diego, like Kia in Kearny Mesa. Unfortunately our referral for a particular employee there wasn't as helpful as we had anticipated. After that discouraging interaction, we kept praying for the next call. Last Monday, I called KIA here in Palm Springs and explained our situation to Oscar, we really wanted the gray model that was FWD vs the black model available locally, because we didn't want another black colored car like our previous loss. I told him what we were approve for from our bank, and wanted to stay out the door for that price. Thank God for his manager's approval, we made the 2.5 hour drive to buy our new baby. Oscar's customer friendly customer service was well received, sincerity and honesty are important for my wife and I. I recommend KIA of Palm Springs any day versus local dealerships. Thank you again Oscar.
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June 2023 by Carrie
Justin & Oscar helped make buying My Car an easy & comfortable decision for me with their Patience & Professionalism. Thank you for your Help in making my Purchase with Ease & Assurance! Highly recommend Palm Springs Kia.
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June 2023 by Jeanine Trusty
Jesus was simply amazing and made the entire car buying experience so easy. His superior customer service and above and beyond expertise was a breath of fresh air after visiting a few other local dealerships. I would highly recommend Kia of Palm Springs and working with Jesus and the team there to anyone looking for a car. They even delivered my car to my driveway in San Diego!
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May 2023 by Cj Garnica
We had the pleasure of dealing with Sergio on a recent purchase of a vehicle, he was great to deal with. Sergio was patient and very informative, he worked with us to make sure we had the best deal possible. This is our 3rd vehicle purchased from this location and Sergio has assisted on two of them. Sergio showed great communication and always respond to our calls or text message. Highly recommend Sergio
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April 2023 by Steve Quinonez
My wife and I would like to say thank you to our sales man Freddy for working out such a great deal for us in such a fast and quick time to purchase this nice Forte for our daughter for her birthday. He did not waste his or our time with any sales pitches or playing games with numbers. It was quick and what we asked for. I recommend talking to Freddy if you visit KIA of Cathedral City. Awsome service. We will return for future purchases.
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April 2023 by Sandie Robinson
Manny is the best salesman! I came to Palm Springs Kia as they had the car that I wanted. No pressure at all from Manny, he was helpful, knowledgeable and honest. I would recommend Manny to anyone looking to purchase that wants to be treated with amazing customer service. I was in and out quickly and very happy with the treatment I received. Looking for a Kia? Ask for Manny @ Palm Springs Kia!
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April 2023 by Selena Marquez
Worst customer service and communication ever when it comes to the service department! Never again will we work with this dealership or manufacturer! Lesson learned! You all are a bunch of scammers and unprofessional people
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January 2023 by Michael Trunk
You must ask for Eddie from sales and Jack from financing. They make a perfect team. Eddie was quick and knew just what I wanted. Very supportive to my, and my partners needs. No pushing or trying to sell me something I don't need. Thank you guys, and you have our trust.
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January 2023 by Lindie Rivera
I just purchased my vehicle about a week ago totally in love with it and I had a wonderful experience kia in Palm Springs. From the moment I walked in told the moment I left with my the new car. My salesman was Sergio Rivera highly recommended. Very kind very nice and a very patient sales person. We stay there very late. Finishing up my paperwork and everything. Never complain once about staying there late financing the contract very patient with me the whole time he even help me install the Kia Access app in my phone to be able to set up with my car and Splane to me all about it. I highly recommend Kia. They are a great team and their sales mans are very polite especially Sergio Rivera couldn’t be more happy beyond grateful for my vehicle in my experience.
