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December 2023 by Bianca C.
I highly recommend this place! The owner is super talented, amazing person and is very professional when it comes to her shop! I am so thankful that I met her and brought my truck here for a over spray incident that happened at my work! I was so upset this happened to me but I am now so grateful that it happened and she took care of me and my truck like I never thought possible. I will be bringing her alot more business as I am a very established women here too. Highly highly recommend
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September 2023 by David M.
This shop is amazing. I had a little body and paint work done it looked like it was Factory could never tell was ever damage was done. And I had my wife's car detail there and they did an incredible job. It looked like it was off the showroom. Carla was very nice and took care of all my needs like a professional. I highly recommend this shop. And I will use them in the future.
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April 2023 by Rick & Daphne Hammond
Second visit in the past month April 2023 - this is the best quick wash/detail facility we have been to in over 30 years visiting Palm Springs area - it takes about 15 minutes longer than the run of the mill washes/hand dry but it's sure worth it, and at a reasonable cost. I do VERY FEW reviews but these folks earned it!Services: Full body wash
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April 2023 by Rick from Canada
Went there by default as my usual car wash was closed. Hardly ever do a review but this time the folks there earned it -- our Lincoln Aviator hasn't looked as good since it was new! -- an exceptional job at a reasonable price -- very friendly staff. Harder to find behind the gas station but worth it!
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April 2023 by Robin H.
Carla and her team were incredible. Very fast to come pickup our car and did a perfect detail. Highly recommend for high end cars. We had a neighbor doing a paint job that got overspray on our car. Quality Detail did a complete inside and out detail cleaning as well as buffed off the overspray and did a beautiful wax job.Highly recommend this team.
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February 2023 by Cotter
Went above and beyond cleaning the dirtiest truck I’ve ever seen
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January 2023 by Freddy R.
What great service on a late Sunday afternoon!! We spent the weekend in PS, had a nice lunch at a restaurant and were ready to drive back home to L.A. We got in the car and it didn't start, %$#!@!!!!! I called AAA roadside service who determined it was the battery and that it needed to be replaced. Being Sunday, his warehouse was closed and he couldn't get a new battery. I checked with 18 mechanics to see if they were open to help me out, all closed! I was already expecting to spend another night in PS, not go to work the next day, and deal with my car, when my friend reached Palm Springs Quality Collision which was also supposed to be closed on Sunday, thankfully, Carla answered the phone. I guess their phones are forwarded to her cell phone. We told her our situation and she said give her a few minutes to see what she could do and would call us back. She called and told us to meet her at the shop. We got there and 5 minutes later a battery arrived. They installed the battery, I paid a fair price, and we were able to leave to go back home. We were very lucky that Carla picked up the phone when we needed her!! She was nice, friendly, professional, and took the time out of her own Sunday afternoon with her kids (who were there), to help us out! She told they do a lot of mechanical work on cars, not just auto body. It's good to know that I now have a trusted mechanic In Palm Springs when we come to visit, which is quite often. Thanks Carla and Kion for the great service, I will definitely tell my friends and family who live in PS.
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November 2022 by Evan W.
They were fast, reasonably priced and charming. Thanks so much for fixing my dentI hated looking at it.They even drove me home in it- super people.
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November 2022 by Jennifer A.
I never even got the opportunity to take my truck in for repairs. I emailed them a few weeks ago and never got a response. Tried calling them, no answer. I did however get a call back a few days later. I was told to send in photos and a previous quote from another shop and they would get an estimate put together for me. Almost a week and a half later and I never heard anything. I reached out to Carla again and she said she would send it first thing in the morning and that she apologized. Here I am 3 days later and still nothing. If they are this lazy about getting an estimate together I can't imagine the type of work they do. I'll never let them touch my truck. Very disappointed in their customer service!
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August 2022 by Marcus B.
FRAUD Stay as far away from this place as you can completely dishonest and unreliable. These people told me it was going to take a week to complete my work it took them 2.5 months. The owner Carla completely dishonest don't trust anything this lady says all she's trying to do is find a way to get in your pockets I took my car in so they could fix my steering column and she had them also change my radiator without checking with me first talking about they had to fix the radiator in order to move the car and make sure the steering wheel worked and then told me the price
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February 2022 by Isaak Clemente
VERY unprofessional and unpleasant to do business with. Karla (owner) delivers vehicles with incomplete work. She always "seems " to be too busy and reserves little time to talk to clients especially when it come time to collect money for work she claims to be done. She pretty much throws a fit when she is called out on promises not kept and refuses to talk. Please be cautious of doing business here. VeryUnprofessional !!!!
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November 2021 by Donnie S.
Coming from a high end car collector it is a nightmare to deal with any damage done to our toys, Carla at Palm Springs quality collision makes it as simple as could be, took my vintage corvette in for some body damage on the rear fender new fiber glass body work and paint came out perfect! And could not tell where the damage originally was, all done in 2 days start to finish and at the best price in the desert! Definitely will be doing more business very soon! A+++
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October 2021 by Dennis Dwyer
The service was wonderful.Carla was great and they even took me home when I dropped off the car.Great service!Highly recommend!?
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September 2021 by A K
I got my car detailed here on March 31,21. After which I drove back noticed my break light was pulled out and broken which was not like that when I brought my car in. Next day I turn on my AC and its rattling. I bring the car back looking for answers and the owner Carla says she has no idea and there's nothing she can do. I assured her I just want my car to be back to normal and she blamed me and walked away.She brought out the mechanic next door who tried to help and replaced the bulb for me and told me to fix the rattling would cost me $50! I assured the owner I just want my car back to normal she said "take me to court" and walked away. Not sure if she is having a rough day as she was extremely busy but I cannot believe a business owner can be that rude and inconsiderate to a customer.I tried talking to her again and she said wait a minute went into the office and never came out. I called the business number and she has blocked my phone call! I am shocked at my experience at this site and I urge others to be cautious.
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September 2021 by Cody J
Had my M4 detailed here and probably will not go anywhere else. Awesome, timely, good people.Service: Auto detailing
