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January 2024 by Costa Mesa Dave
So for the record I'm nit a fan of Mike Thompson RV. But they have all the food brands. When I stopped in to this Particular location I was treated very different. The sales person Steve was great, the manager was very nice and the guy in finance also was KOOL like Fonzie.If you're in the Southern California area and you need an RV that Mike Tompson sells and you don't like the other locations I highly recommend you visit the guys and girls down here in Cathedral city because they treated me super great.
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January 2024 by Kathy Larsen
Where is Sher Lyckman? We miss seeing her on your commercials. They are not the same without her!!
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December 2023 by Vincent D
I can't say enough good things about this dealership! During my search for a new RV I came across this location. They didn't have the model I wanted but went out of their way to locate the unit at another store. They treated me more like an old time friend, providing me with useful information and continuing to help me out in any way that they can! Thanks guys, for your kindness and all your help!
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June 2023 by Storage Finds 29
This is only for the Cathedral city, Mike, Thompson’s RV, and Sher with that being said….We purchased a used RV from Mike Thompsons RV in Cathedral City in February of 2022. Our first trip out we discovered that the generator did not work correctly, and the transfer switch for the inverter kept needing to be reset every time it was used. We took it to a local RV repair shop and kept getting the run around, it was not repaired. We then took it to the MT shop in Colton and it was still not repaired correctly, and our extended warranty did not want to cover the costs. We called Sher who went out of her way to call the insurance company and the repair shop in Colton. We ended up picking up the RV and taking it to a shop near the Mike Thompson RV lot in Cathedral City per Sher’s recommendation. She had already spoken to the shop and made arrangements for us to drop it off. It was fixed that day! Sher took care of everything for us! She went out of her way to make her customers happy, and she did. I would recommend Mike Thompsons in Cathedral City to anyone looking for an RV. Sher completely impressed us with her dedication to her customers happiness.
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June 2023 by Eddie R.
This is Director for Share at Mike Thompson's RV in Cathedral city not any otherWe purchased a used RV from Mike Thompsons RV in Cathedral City in February of 2022. Our first trip out we discovered that the generator did not work correctly, and the transfer switch for the inverter kept needing to be reset every time it was used. We took it to a local RV repair shop and kept getting the run around, it was not repaired. We then took it to the MT shop in Colton and it was still not repaired correctly, and our extended warranty did not want to cover the costs. We called Sher who went out of her way to call the insurance company and the repair shop in Colton. We ended up picking up the RV and taking it to a shop near the Mike Thompson RV lot in Cathedral City per Sher's recommendation. She had already spoken to the shop and made arrangements for us to drop it off. It was fixed that day! Sher took care of everything for us! She went out of her way to make her customers happy, and she did. I would recommend Mike Thompsons in Cathedral City to anyone looking for an RV. Sher completely impressed us with her dedication to her customers happiness.
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May 2023 by Tim Brison
I bought a used class A unit and per contract the gas tank and propane were to be filled. After leaving the lot I noticed gas was at 1/4 tank and propane was at 3/4. I notified the sales rep and he said to get a receipt and he will get me paid. So far nothing and I have contacted him several times over several months and each time he promises to get right on it. The money is insignificant, but the response calls into question the integrity of him and the dealership. Hopefully nothing goes wrong with the rig as I assume I will get the same false promises.
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May 2023 by Joseph urquieta
Great place for RVs! Great selection! Great pricing!
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April 2023 by Ronnie C.
We have to agree that their service is great when they want to get a unit sold but after that it's nonexistent. After reading Tiffin social media like Fb page and hearing the delivery process from other dealers, it is night and day. From the start with walk thru, letting you park on their lot to get the first punch list to putting a giant bow on RV when it's delivered. We've had issues since the first weekend we took it out and when we called for help, they made us feel their hands were washed since the deal was done or they wouldn't answer phone. Maybe it's not a big deal to some but after purchasing a brand new $400k coach there we left feeling no better than buying a $10k car on craigslist. It was our first and picking it up left a lot to be desired. That said, we will not purchase there again.
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April 2023 by Mark D.
Very pleased with after sale support. Bought a used 2021 Delano with "no warranty" and had an excellent buying experience with Jamie. We went on first "trip" and discovered that the water heater wasn't working. Can't really check until you actually use it. Since we were far from the Cathedral City, we had to spent $300.00 trying to discover the problem. Once back in town, it was still not working, we contacted Jamie and manager Char. Took a week for parts, but they fixed it and didn't charge us. We thought this was very fair considering that we knew we were purchasing a no warranty coach. Thank you for stepping up.
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March 2023 by Louis Spivak
Richard is the best he helped us and gave us a lot info about there RV’s that we did not know we are looking forward to seeing him when we get are RV
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February 2023 by Patricia Masse
Salesman was nice. Reasonable prices.
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November 2022 by Timothy Bohrer
Dave is the man!! The key worked Dave. They don't do service or parts but in desperation I reached out and Dave the man, the myth, the legend was able to help me out.
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November 2022 by Nick D.
We bought a used Country Coach and consigned our Fleetwood. Still loving our new coach. All and all a good experience. We like them
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November 2022 by Nick D.
We bought a used Country Coach and consigned our Fleetwood. Still loving our new coach. All and all a good experience. Buying and selling an RV can be stressful, and they handled us well. We like them
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November 2022 by MaKayla Marie
David was very helpful, kind, and knowledgeable! Great experience looking for an RV.
