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January 2024 by Stan M.
I have recently went into this location to pay my phone bill and I was appalled by the lack of customer service and how The inconveniently screwed up my bill and cause me to have to pay more than what I'm supposed to and how the managers in the company failed to resolve the issue and continue to allege that it is not their problem therefore I am stuck with the situation horrible place of business I would not recommend anyone to go in there staff in store are very unprofessional
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November 2023 by Matt McDougall
They've always been helpful staff girls
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March 2023 by K Collins
They took good care of me today answered all my questions paid my bill friendly knowledgeable people
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September 2022 by Maureen Anderson
I Love to see people enjoying what they Do.
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June 2022 by MIKE DaONE
Ok so let me start by that I too am in customer service and was on my 30min break and and already having one of those days. From the start Ceasar was awesome went above and beyond, got me a great deal with a free phone. I highly recommend. Took a Lil longer than my 30 hehe... but was so worth the wait. Thank you Ceasars n staff. Patience is a virtue
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September 2021 by Ruby Hernandez
Brittany is great and very helpful with any question you have. 10/10 recommend!!
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July 2021 by monica holterhoff
Very helpful great personality
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December 2020 by Madison Scott
The service was excellent I was helped by a young man named Jesse he knew what he was doing and he out appreciate that
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December 2020 by pierre daman
Great customer service hands down.
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August 2020 by Crystal Gonzalez
Great deals! Love the costumer service
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January 2020 by Gayle K.
please recognize:alex --employeeof metro alex is very professional excellent educated in hos work at metro . hes kind caring takes that extra step has leadership qualities
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December 2019 by Hannah B
Don't make me throw away your garbage for you. I don't appreciate it when businesses leave flyers on my car while I'm in the gym.
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October 2019 by Patricia S.
This store only has the less expensive no-contract prepaid cell phones and plans. It used to be MetroPCS, but T-Mobile bought that company and changed its name to "Metro by T-Mobile" even though it's a totally separate subsidiary. Metro uses T-Mobile's network/cell towers and sells a lot of the same kinds of phones but otherwise they apparently have nothing to do with each other - if you have a contract plan with T-mobile then you can't get any customer service help with it here. I was on the hunt today for a very cheap back-up phone - the kind you throw in a drawer "just in case" you have a temporary problem with your primary mobile phone, like when your dog chews it up then jumps in the pool with it then leaves it out in the sun too long. Okay some of that's unlikely but I did know someone with a bulldog which believed all cellphones and TV remotes are just crunchy chew toys, and why not? They're probably tastier and no more toxic than any of the actual pet chews, treats, or food made with ingredients from our boon/boom buddy China. They have some good plans here and the counter person was helpful. They didn't have exactly what I was looking for, but with more online research I finally discovered that no other store in the valley does either. (The company that does operates no stores at all anywhere so I need to order from them online.) Still, if I ever want one of the more typical and popular prepaid no-contract phones I'll come back here because I've found the T-Mobile network to be very dependable.
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February 2019 by Lydia Tedder
After a metropcs employee in Mountain View California gave away my personal info to my ex and locked me out of my own account, giving him access my credit card to spend freely with, the metropcs employees at this store really went above and beyond to help me retrieve my info.
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November 2018 by Tim Jimenez
If you're looking for an iPhone can't go there they're always out other than that they can help you with whatever you need
