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November 2023 by Luanne Rogan
Jessup auto is the only dealership I will work with. Jorge is my technician and he's wonderful. Always professional and honest. I trust you guys to always treat me and my car the best!
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November 2023 by Sergio Suhett
I cannot believe how fortunate I was to have connected with Carlos Rodriguez at Jessup Auto Plaza. From the moment I dialed their number and heard his voice on the other end, I knew I was in for something special. Carlos exudes a level of professionalism and genuine care that is truly unparalleled in the car-buying experience.Even though the Buick I had my heart set on wasn't in stock initially, Carlos took the time to note my preferences and promised to keep an eye out. True to his word, he called me a few weeks later with the exciting news that he had just received the perfect match. The test drive was a revelation. Carlos didn't just hand me the keys and stay quiet in the passenger seat like I've experienced elsewhere. Instead, he took the time to showcase every remarkable feature the Buick had to offer, leaving me utterly impressed.Closing the deal was an absolute breeze, thanks to Carlos' expert guidance and transparent approach. He left no stone unturned, meticulously going over every detail from driving dynamics to cutting-edge safety features, and even delving into the realm of infotainment. It was abundantly clear that Carlos wasn't just interested in making a sale, but in ensuring that I felt completely confident and informed about my new purchase.What truly sets Carlos apart, though, is the genuine care he extends beyond the transaction. A few days after I drove off the lot, he reached out to check on how I was enjoying my new ride and offered his assistance with any questions that might arise. That level of follow-up and dedication is something I've never encountered before in the world of car sales.This was my inaugural experience with Jessup Auto Plaza, and I must say, I am absolutely blown away. Carlos Rodriguez is the embodiment of what an auto sales professional should be - knowledgeable, courteous, and a true asset to this dealership. Thank you, Carlos, for turning what can often be a stressful process into an unforgettable and enjoyable journey. You've gained a customer for life!
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October 2023 by Quyen Dinh
Lucky me , Melly Gil's the one help me with the car several times. She is so nice and flexible. If you want your car in good hands, please come to see her.
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October 2023 by Michele Bauer
The people are friendly and helpful. They went above and beyond to accommodate my need to close the deal outside of regular business hours. I so much appreciated their use of personal time to help me get the car I really needed. I also appreciated the patience everyone had for all of my questions about the car, the warranty and the financing options. The people are so very supportive. This is the second car my family has bought from Jessup! Just go, you will be pleased.
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October 2023 by Todd London
It's the people @ Jessup that always makes my service appointments a good experience. Especially, Stan Sterling, he is the best service advisor I have ever worked with. His knowledge, professionalism and overall pleasant demeanor always makes me feel good and that my truck will be well taken care of. Thank You!
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October 2023 by Mark Sendroff
Fantastic experience at Jessup for service every time. This time was with and under the supervision of Stan Sterling, who greeted me warmly, estimated (correctly) the time I’d be waiting and offered advice on what I needed and even ended with a free car wash. Best experience I ever had servicing my car and Stan was a gem.
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September 2023 by Samantha Garcia
My AC was having issues and I called to set up an appointment. Tamara(so kind) helped me set up an appointment the next day to see my advisor Jorge. Jorge is always great, he kept me informed while my car was in the shop. Once they found the issue, I did have to wait for a part to come in to fix my AC. Jorge let me know when the part came in and I picked the best day for me to drop it off. The process was smooth and Jorge explained any questions I had. Jessup has good people and with this Desert heat I was glad to have my AC fixed quick.
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September 2023 by Carl Kushner
This is my second lease from Jessup.Everyone I dealt with was extremely helpful, knowledgeable and professional. My experience was smooth thanks to Steve Moore my sales consultant. He thoroughly explained everything about the car we leased and the whole process step by step.Everyone there makes you feel at home there, and I’d highly recommend Jessup to anyone looking for a new car to purchase or service.
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September 2023 by Eddy Marianne
David Anderson greeted me at the door and I asked for the sales person I was scheduled to meet with. She had gone home so David took over the appointment. I did a test drive with the vehicle, and David made me feel completely at ease. We discussed my requirements and David listened and made some great suggestions. I requested 24 hours to think about the offer David had presented and I called the next morning to confirm that I would like to proceed with the purchase. David handled the process from there, requested information and kept me informed at all times of what the status of the application was. By the end of the day, I had purchased a car!!! I then arranged with David as to when I could pick up the car, (the next day). I went to the showroom, and David was first class at explaining what the car was capable of when in motion.
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September 2023 by Heather Avina
From the first contact with Kayla who was so kind and helpful to the next step with Ramiro in sales who was so thorough and answered every question with knowledge and with our best interest in mind. When it came time to our final sit with Cesar who had gone over all the financing details over the phone to greatly reduce our time at the dealership. It was the most amazing experience we have ever had in purchasing and trading in a vehicle. Step by step everything was explained and delivered as promised. The ease of purchasing was a huge bonus since most of the process happened in our home and everything was ready for us when we visited the dealership and took home our new vehicle. You have a customer for life as well as a referral partner with us so Thank YOU
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August 2023 by Tania Sanchez
Ms. Brandie Gil and her teammates work together to assist every customer, providing detailed information and Great customer service. I Definitely will recommend the Team at Jessup. I’m fact there are other dealerships closer to my home and I choose to drive the extra miles to have my vehicle serviced here. The staff have always been super nice. I was happy that I didn’t have to wait 2 weeks or more to get an appointment for a simple routine service like other desert dealerships have quoted me.
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August 2023 by Efrain Nocelotl
I had the best service I could ever ask for. Jorge at Jessup does a fantastic job taking care of all of my cars. Very professional, very hardworking, fast, everything you could ask for when receiving 5 star service! I recommend my colleagues, nursing friends, and anyone else to that dealer because of the service provided for me. He goes above and beyond to meet the goals and I hope he continues to be there for everyone else at Jessup!
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August 2023 by Monica Serrano
All turned out great! Atmosphere was nice and comfortable. Staff was super friendly and easy to communicate with. We started with Austin who was super patient and very informative answering our questions. Then we spent our majority of time with Mario Gutierrez who was not only patient and friendly, but made our family feel special with his customer focused attention! Lastly we went to sign docs with Fernando Valenzuela who was super humble and friendly as well. Thank you to everyone who helped make this process easy for me and my son. Great TeamWork! Thank you all so much!!
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August 2023 by Martina Ayon
I just had my car serviced at Jessup. First time there let me tell u it was amazing service from start to finish. I had Jorge Miramonte help me very professional. The shuttle was very accommodating since I had no ride. Text me information about my car and communicate very well. I will definitely get my oil changes here from now on.
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July 2023 by Wendy Santos
We had a great experience. Mario did an amazing job. He was very helpful, cool, and friendly. He made the experience super easy for us. Thank you, Mario! This is our first car from a dealership. If you need help finding a car, go see Mario at Jessup Auto Plaza !