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November 2023 by Doug
Jill with Infinity has been remarkable to deal with. She is customer focused and driven to be a real resource for me. I couldn't be more pleased with my engagement with her.
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October 2023 by Jackey Hornick
As always, Infiniti of Palm Springs gave me outstanding service! I was made aware of all of the features of my new vehicle. I have purchased several times from Infiniti of Palm Springs and I will continue to in the future!
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October 2023 by Trishta Villalta
If I could post 0 stars I would. The level of customer service is non-existent. The service department preys on people being stupid and not questioning them. Do yourself a favor and drive to Ontario or deal with incompetent, lazy, and unprofessional staff.
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September 2023 by Mike Lewis
I cannot praise Jill, the Service Manager at Infiniti Palm Springs, and her Superior Team enough for always taking such good care of me and my QX50.I don't have to see them too often, however, as I'm on the fourth year of driving this SUV with minimal maintenance.
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August 2023 by Allison Knight
Palm Springs Infinity is a fabulous dealership! Jill in Service makes you feel right at home. From the moment you walk in the door, until you pick up your car after service. She is so professional in every aspect of the job. She goes the extra mile to take care of your vehicle. I would highly recommend this dealership and Jill.
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August 2023 by leo cobian
My daughter car has been there 2 times for a radiator leak . The first time they replaced the radiator $2,500 . The second time they said it was the hoses that need replacing, so we did the hoses. Now after driving the car for a day it looks like it’s the top of the radiator is leaking again.. My thoughts it was the reservoir tank is leaking because its leaking from the top. The same area from when I bought it in . Did it need a radiator or was it just to get a higher payment on a work order. Taking it back again for the 3 time . I have lost all faith in is repair shop.
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August 2023 by Tracy Breidenbach
Marissa made our car buying experience a gem. She was knowledgeable, eager, and friendly. We were in and out with in an hour!
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July 2023 by Charles Mazet
The customer service at Infiniti PS is top notch. I feel I'm treating with care and my concerns are listened too. Last visit, I had an engine light came on and then later went off. Not only did the service advisor talk to me about the issue, but the mechanic spoke to me as well and explained the issue. This was an easing of my mind since this is the car that my daughters drive to commute around the valley
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June 2023 by Sandy Santiago
Go see David at Infiniti Palm Springs! I was dreading having to purchase a car after my accident left me car less. David and his team were welcoming and helpful not pushy or intimidating AT ALL! Best experience EVER!!
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June 2023 by Casey Alley
Ms. Jill Houska is the one who took care of me and made sure I was kept up to date throughout this entire process and I truly appreciate the service she provided on the Infiniti Services side. She even made sure my car was cleaned before pickup!
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May 2023 by Erik Aguon
I want to leave a BIG SHOUT OUT to the team at INFINITI Palm Springs for taking good care of us as we purchased a super clean, pre-owned 2011 Toyota Sequoia Limited. Jonathan Foley, was our sales representative. Robert, his General Manager made sure that we got a great deal on the Sequoia and a fair trade on our Venza. Youhanna inspected our vehicle and confirmed our appraisal and Erik in Finance took us home. Got to love it when you go to a dealership and the process is smooth and simple. We HIGHLY RECOMMEND them for a pleasant, no hassle experience. THANK YOU!
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May 2023 by jhonny Haffar
I have to say, I have purchased many cars in my life and this was the BEST experience EVER. Jonathan was awesome and the manager Youhanna was absolutely was amazing, I would highly recommend this dealership to anyone looking for an honest deal.
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May 2023 by W C.
I want to leave a BIG SHOUT OUT to the team at INFINITI Palm Springs for taking good care of us as we purchased a super clean, pre-owned 2011 Toyota Sequoia Limited. Jonathan Foley, was our sales representative. Robert, his General Manager made sure that we got a great deal on the Sequoia and a fair trade on our Venza. Youhanna inspected our vehicle and confirmed our appraisal and Erik in Finance took us home. Got to love it when you go to a dealership and the process is smooth and simple. We HIGHLY RECOMMEND them for a pleasant, no hassle experience. THANK YOU!
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March 2023 by kendra mchenry
I brought my CR V here to get the front brakes fixed because everywhere else was going to take way too long. Even though they were booked a month in advance, Jill understood the emergency since my brakes were like screeching and needed to be replaced ASAP. She got me in the next morning first thing and was even accommodating when I showed up a couple minutes late because of the rain. This is what I’ve been missing by not coming to a luxury environment for my car. I might even consider buying my next car here just because of how good the customer service was
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March 2023 by G M
Purchased a CPO Infiniti, found the staff (Sthepany, Youhann and of course Robert) welcoming and friendly during the transaction.
