Ferguson Plumbing Supply in Cathedral City offers a great customer service experience. The people on the phone and the drivers are friendly and professional, helping with orders and deliveries. The crew is very knowledgeable and happy to help, and they provide coffee and donuts every Friday. Customers appreciate the patience and professionalism when troubleshooting challenging plumbing problems with old parts; the crew researches solutions, involves manufacturers, and works with customers until a positive result is achieved. Everyone is treated with respect and customer‑first values, making the experience excellent for all who visit.
The customer service experience with the Cathedral City store was great from the people on the phone helping me with my order to the drivers. They were friendly and professional!
December 2023
Excellent customer service, very friendly employees!
November 2023
Excellent customer service, very friendly employees!