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November 2023 by . ..
Great place to get your cracked rims repaired (WELDED). Was done within 48hrs which is extremely reasonable. If you need them to be repainted they can do it there as well.
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October 2023 by Michael M.
This is the second time I've used Desert Wheel Repair and both times they have done a fantastic job. I would definitely recommend them to anyone seeking repair work on a damaged wheel. Great job guys!
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July 2023 by Maria D. Peña
Excellent customer service. Patient and kind, even while dealing with a grumpy customer and working in 116° weather. Thank you Eric!
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April 2023 by Ash G
On Wednesday, I realized I had a flat tire and went to another local shop because I thought it was a nail, but it turns out my wheel was bent. The shop I initially went to quoted me a whole new wheel for $450-500. However, I did not want a new wheel or spend anywhere near that. So, I called Desert Wheel Repair, and the person who picked up the phone answered all my questions and even gave me a quote ($130). I dropped off my wheel the same day and was on my way. I got a phone call today (in less than two days), and the wheel was ready. They took off my spare and installed my wheel very quickly. I am extremely impressed with this shop and highly recommend it to anyone with wheel problems.They are professional, and the price is significantly lower than buying a new wheel. I don't know if it is the fixed wheel, but the car has been driving smoother than it has been for a while now.Service: Tires
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March 2023 by J.D. Y.
I took my 2019 Infinity Q70L to Desert Wheel Repair on 03/06/2023. The wheels had moderate road rash and Desert Wheel Repair said they could refurbish the wheels. Unfortunately, when they completed the job the color was silver, not hyper black which was the color of my wheels when I dropped it off. The owner was out of the United States on vacation so the issue was not resolved for a few weeks. The first day the owner "Jennifer" retuned to work from her vacation, she immediately took care of the issue and offered to refurbish the wheels back to the original color. Thank you Jennifer, I appreciate your excellent customer service and the fact that you want to make me a happy customer with great looking wheels.
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March 2023 by Danny L.
Took our BMW 650I to have 4 wheels repainted. Was quoted $140 per wheel or $560 total. 2 days later we were informed that 2 wheels were bent and add'l cost would be $100/wheel or $200 total for straightening. Now our total cost is $760. During the repair process, we called to check status and was told wheels were out at vendor for straightening. Still need a few more days. Got a call back later that day saying car was ready for pick up. Weird!We were not given a written estimate at time of drop off. This would have eliminated any dispute.When it came time to pay, they said we owed $1200.00. Jennifer was very rude, unprofessional and argumentative and accused us of lying.Jennifer threatened not to give us the vehicle. We told her we'd be happy to pay the $760.00 she reluctantly agreed but said never to return.The work performed was very good, but Jennifer (owner) behavior was something I have never experienced by an owner
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January 2023 by Josie L.
Excellent place for wheels and tire repair! Make your old rims LITERALLY look new! Fast efficient service. I also happen to know they treat their employees very well. A TOP NOTCH business in the valley!
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January 2023 by Frank D
We moved to Rancho Mirage in December 2021.I have been driving to LA last few months once or twice a week to take one of my family members to the chemotherapy. I had a slow leak on the front tire, took it to the tire shop and they said I had a cracked wheel.On Monday I called Desert Wheel Repair and Jennifer said they were fully booked till Friday. I try to explain my situation to Jennifer and she took a few seconds and said to me “let me talk to the owner” because all technicians are fully booked after a few min come back on the line and said to me “bring your car now and the owner will do it himself”. WOW Got there in 15 min and the owner Jeff was right away coming with a jack and started taking the tire off the car, putting on a spare tire for me while I was watching (on top of all I threw my back out a few days earlier) and couldn't help Jeff. Went home and got a call after 2 hours wheel is fixed and ready.Went back and again owner Jeff comes out with a jack and put a tire back on my car. What a service and what a great people. I offered to pay extra for their exceptional service but they wouldn't take extra charge. We need more kind and understanding people like Jennifer and Jeff in this world. God bless you, Jennifer and Jeff.Service: Tires
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December 2022 by Frank D.
We moved to Rancho Mirage in December 2021. I have been driving to LA last few months once or twice a week to take one of my family members to the chemotherapy. I had a slow leak on the front tire, took it to the tire shop and they said I had a cracked wheel. On Monday I called Desert Wheel Repair and Jennifer said they were fully booked till Friday. I try to explain my situation to Jennifer and she took a few seconds and said to me "let me talk to the owner" because all technicians are fully booked after a few min come back on the line and said to me "bring your car now and the owner will do it himself". WOW Got there in 15 min and the owner Jeff was right away coming with a jack and started taking the tire off the car, putting on a spare tire for me while I was watching (on top of all I threw my back out a few days earlier) and couldn't help Jeff. Went home and got a call after 2 hours wheel is fixed and ready. Went back and again owner Jeff comes out with a jack and put a tire back on my car. What a service and what a great people. I offered to pay extra for their exceptional service but they wouldn't take extra charge. We need more kind and understanding people like Jennifer and Jeff in this world. God bless you, Jennifer and Jeff.
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October 2022 by Michael B.
I can't thank you enough on how awesome our rims look!!!! Not many places would help us because our rims were to big 22" or because of the finish they were. Price-customer service and quality of work is top notch at Desert Wheel Repair! And they get it done ASAP I'm pretty sure you'll be seeing our vehicle a lot from this point on
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October 2022 by J L.
DO NOT USE ...they DO NOT honor their own guarantee (see photos). While my rim repair looks good, this place is incompetent and not reputable. The day after I picked the car up, my tire pressure warning light went on. So I thought maybe they didn't inflate it after repair. So I inflated to 38psi. A week later my tire pressure warning light goes on again. Pressure is at 28psi. So I figure they didn't adhere the tire or seal the rim properly. They don't believe that the process of removing tire and fixing the rim could have caused this. Please see below conversation with Desert Wheel Repair. They want to charge me to fix the rim leak they caused by careless work..rendering their own Guarantee on their website a HUGE lie. Irresponsible, incompetent and classless. Take your precious car somewhere upstanding.
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September 2022 by Noel Olmedo
I went there to fix my crack rim charge me 200 and not 2 month the rim cracked again they say they fix it good and wanting me to pay another 200 to fix the same crack that they fix they are not good for business
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July 2022 by Mike H.
I know why they get 5 stars This place is great. I took my Bentley there and they had me up and running in less than an hour Lee is amazing. Great employee and takes real ownership. Super fair prices - they won't rip you off. Keep it up guys!
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July 2022 by Jen Y.
A service technician recommended that I take my car here to have two of my rims resurfaced that I had scratched. They were able to fit me in the same day I called and I was so impressed with the work because my rims look brand new. I will recommend Desert Wheel Repair to everyone!
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July 2022 by Kevin H.
My car had a tire blow out on the freeway. I had it towed to Desert Wheel Repair. Got it there just 2 hours before they closed, so wasn't expecting same day service. They had a tire brought in and had it all fixed up by the next morning. There was a slight ding on a rim that they fixed for no charge. I got a mid-grade replacement at a reasonable price, and the staff were friendly and professional.
