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March 2024 by KiJ Jones
I have got to say MARLENE Pharmacy Tech was absolutely AMAZING and saved me ALOT on my prescriptions!! Marlene we need more people like yourself in this world.. willing to help without even asking!! YOU ROCK MARLENE!!!!
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July 2023 by Michelle B.
I have prescriptions filled here regularly and shop here quite often. The team here goes above and beyond. The pharmacy teams works very hard and is incredibly helpful when things go awry as they generally do with prescriptions. We had to get prescriptions filled while we were on vacation and the CVS we stopped at had 8 people working in the pharmacy completing less than a third of what I see this team do; they are incredible!No place is perfect, but if you're looking for solid support from hard working people then this will absolutely fit the bill.
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December 2022 by Marla C.
Terrible service!!! Worst cvs ever! Pull up to drive through waited only to find out the prescription that was prescribed by a doctor was put back on the shelf after one day. So we had to wait for that to be filled. We had to wait until she put two boxes of prescriptions away that took about five minutes. I rang the bell for the second time to get help. Don't go to this pharmacy if you're expecting good customer service!
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December 2022 by Nancy S.
It's hard to be a customer here. They must serve a lot of thieves, because everything is locked up. We are having to wait quite a long time for a busy employee to come and unlock a curling iron and a bottle of sweet vermouth for us.This is actually a very nice store that does not deserve a two star rating and I'm sure the manager of the fine store doesn't like all this thievery. However, from the point of view of the average customer, it's not too much fun to shop here. The employees at this store are very friendly and helpful so I would give them an excellent evaluation, too. I guess who I'm complaining about is my fellow customers!
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December 2022 by Christy C.
They seriously need to hire more people to help the pharmacy technicians out. Spent over an hour waiting in a long line in the drive thru. Then had to wait another 10 minutes at the window because the one person handling the medication was attending someone in person. It's not far to overwhelm your employees and have your customers waiting for long for medications.
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December 2022 by Gregory H.
Went for our Covid Vaccination Booster and was promptly greeted by a young lady and the pharmacist was within 5 minutes giving us our shots. Very friendly and informative staff would highly recommend this CVS
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October 2022 by Rod K.
I had my influenza and COVID booster on October 7th at 1400. The male pharmacist who administered both injections was horrible. Clearly had no intention of speaking to me at all. I said, "hello, how you doing?" No response other than his ongoing sour face. Apparently all he intended to say during the entire interaction was, "pull up your sleeve.". Would not have told me what vaccine was going where, if I hadn't asked. I said to him, "you must not enjoy this part of your job.". His response in a very snide voice, "are you enjoying your vaccines!" I've had all my COVID vaccines at this CVS. In the past all had been done by pleasant, professional people, who explained what they were doing. This man should not be interacting with the public. Even if he was having a bad day, he needs to be professional. Just a nasty attitude from start to finish.
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July 2022 by K C.
CVS pharmacy Vista Chino, Palm Springs. California.My prescription came one of them came to over $400 . If advise and or directed by the experience pharmacist it would have cost me a fraction of the cost . The tablet form cost Pennie's in comparison to the liquid suspension . Why can't they advise? Even the liquid suspension if advised and or assisted to go to Good Rx would have saved me $300 . When i found out this info I asked to return the untouched prescription , but no! What happened customer service - surely the pharmacist have had plenty of experience in dealing with such scenario. Over $400 for anti acid liquid suspension . Been advised would have saved me a lot of dollars. What happens in putting the customer first? Vert disappointed . I would never allow this carefree attitude to happen. Casey
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April 2022 by Melodi M.
This location has terrible service in the pharmacy. No one on the team wants to answer questions, the pharmacist they have won't write prescription for birth control and when asked why "because we don't have too" unbelievable behavior. CVS you need better pharmacist or pay them better so they do their jobs.
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October 2021 by Conrad B.
On the CVS website and on the store as well they say that take walk-ins for COVID-19 vaccines. I came in this morning... the store is empty and they say they are "backed up" and cannot vaccinate me. Big BS.... No wonder so many people remain unvaccinated in tour country
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June 2019 by Krystal F.
They need to either stay open later or open earlier. I have a toddler who was in the ER last night screaming and crying in pain and by the time we left there is was 10:30 tried to drop off the Rx but they were already closed and tried to drop it off this morning before work but they aren't open. Called to see if I can fax it in to them and they told me no, it's NOT a controlled substances for crying out loud it's freaking antibiotics for an ear infection for a toddler!!!! So now I either leave work to go fill it and get docked pay or wait to do it on my way home.
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May 2019 by Cris B.
I used the Walgreens for years in Cat City both on 30th and the 24hr. They stopped taking my insurance and I was forced to start using CVS. Word of advice, be aware of the generics given and what country they are coming from. My Clonazepam from Walgreens and CVS was made by Accord which is from India and is absolutely awful. This is not a review on quality of medication, however. The Pharmacist and her Techs are nice, efficient and will go the extra mile to get me my medication when those at Walgreens would say 'your out of luck!' So thanks to CVS on Vista Chino and the smaller one on Date Palm
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January 2019 by Jennifer M.
Horrible, horrible, horrible. They do not submit refill requests to doctor in timely manner and prematurely fill others medication not due. After asking numerous time do NOT flag the lable, they flag it anyway. Several staff members have been very very rude. It took another pharmacy 5 attempts to get meds transferred out of this CVS. They have dispensed the wrong quanity of valium to my father in the past, giving him 30 rater them 3 the doctor ordered. Just a few months ago, CVS was attempting to fill hospice meds for my fathet with a physician's office not regulating hospice meds and informed us denied. Well yes,because you tried to fill something that wasn't through that provider!! Frustrated.
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December 2018 by Jared J.
We're on vacation and I forgot my medication at home. CVS came through big time on getting me enough of my meds to tide me over. The pharmacist who helped me today is definitely my hero!
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November 2018 by Susan N.
I used to go to the CVS on sunrise and Ramon but I have moved and I'm now close to the one on Landau and Vista Chino. The one on Ramon is very good. My experience the first time I went into the Landau location it was a turn off for going in there again. I was looking for a certain vitamin brand that was not in the usual section so I looked around but could not find it. I asked a gal in the pharmacy whether she had it or knew where it was. She could not be bothered and just sent me off to look in the same area I had already looked. I went to check out and told the guy behind the counter what I was looking for. He immediately knew of it and where it was, and he went to get it for me. I suppose the person in the pharmacy was stressed out, although there was nobody standing there, but that is no excuse to flip someone off as she did me. It's a shame as it is so convenient for me. I called my prescription into my old CVS. I wonder why management doesn't do something about this and all the bad reviews.
