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October 2023 by J S.
Called, got no answer. This was after going to another location in Palm Springs that doesn't exist. So I came here and found the store closed at 330pm. Signage stated that they are out for lunch but doesn't give a time back. Doesn't adhere to hours of operation stated on door. Horrible. Came back at 4:09pm and door was still locked. Started knocking on door and finally some heavy set guy came to unlock door. Was defensive on who was "pounding" on door. Not great customer service at all. Cricket, you just lost a customer. Thanks for nothing.
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September 2023 by Pat DeGrouchy
Been using it for years. Works well when I have been traveling.Great staff willing to help.
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March 2022 by Eileen Breen
Totally a drag. No phones under $150..fts to that..
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October 2021 by Gina Corl
Our phone was shut off for 1 day for no reason what so ever. We weren't compendated for it either. They also charged me a day early om my bill. Their customer service could definately use some brush up skills and take some more with that. I was very disappointed with the way every issue I have brought to them.
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May 2021 by Gina
Our phone was shut off for 1 day for no reason what so ever. We weren't compendated for it either. They also charged me a day early om my bill. Their customer service could definately use some brush up skills and take some more with that. I was very disappointed with the way every issue I have brought to them.
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March 2021 by Sally Lordus
SCAM SCAM SCAM STAY AWAYthey only sell you retail prices and pile on the junk!Went to another cricket and they were surprised to hear my experience! Only going to stores that honor there prices no wonder its a ghost town????go to the Indio cricket instead they were so helpful!
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March 2021 by Fab Del
Thieves. I was scammed by this store. Runaway!
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February 2021 by keep smiling
Good deal ! got a nice phone , new service, new # and a case and screen protector for $ 230 . I recommend cricket because so far very satisfied . Also Miss Hazelbell at the cathedral City location was real helpful and informative ! Thank you !
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October 2020 by Jeff B.
Crickett wireless and NOKIA are a sad excuse for companies. I bought a Nokia C5 Endi in June 2020. The phone is poorly designed. It would not hold a bluetooth signal and would not sync with my car. I had the car tested and it is not the car. My 5 year old phone was synced and STILL will sync with the car. NOKIA will not discuss it at all. I received a replacement phone of the same model on the Crickett wireless warranty, which I pay $8 per month for. The replacement has the same defect but Crickett wireless will not allow a brand change because it was on an "upgrade". BUT, I can upgrade again because it has been more than 90 days. Of course pay for another phone, plus the $25 upgrade charge.........GEESUZ PEOPLE.
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February 2020 by Javier Corona
The personal service is outstanding love those girls
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December 2019 by Connie Franco
Customer service is excellent. They help you in every witch way ,and even open up the doors for you if you need or have any questions in the near future.
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December 2019 by kay buck
super helpful thankful for all their help with switching my contact and photos!!
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December 2019 by RM BC
Great costumer service thanks Mayra and Hazy
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November 2019 by Mikey Covarrubias
Staff was super help for thanks to Mayra And Karla
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September 2019 by Myy Love
Super helpful the staff was awesome . Great prices. The sale staff Mayra was super nice help save money for me and my family. If you ask for Mayra. Thanks cricket
