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March 2024 by Nancy Contreras
Buyer beware! Not a reputable company by any means!!It upsets me to even give this establishment one star because they deserve zero.This is one of the worst businesses ever.I had flowers delivered to me yesterday from them that they just left outside on a pillar. The arrangement was awfulIt was a mixed assortmentThe roses were pretty dead, others had broken stems and some of the leaves were brownI called the company to let them know of my dissatisfaction. I was not able to speak to the owner or manager. The clerk told me to bring them to the store and they would change out the dead onesI told her that I was not going to drive 20 minutes there when this was on themI also explained that my husband had surgery and it just wasn't feasibleI asked them to deliver a newarrangement and take the first one back. She said she would talk to her manager and call me back next business day. Of course they did notI had to call them. The clerk told me the owner would not do that. Really? You made this arrangement, you opted to have it delivered with dead flowers and now you are not taking responsibilityTerrible business ethicsNot my fault I received this mess.Terrible business. Poor quality of product and lousy customer service. I highly recommend you go elsewhere for your floral needs. Plenty of floral shops who create and deliver flowers and stand by their workUnlike this placeI don't have any idea what the sender of my arrangement paid for this, but any amount was too much. Do yourself a huge favor and bypass this company. You'll be happy you didDon't get fooled by the pictures they display on their websiteTheir arrangements don't come close. They have received many bad reviews. I am stuck with these and the sender is not happy about it, but nothing you can do about a company that doesn't stand by their work other than go elsewhere. I know I will for my flower needs and I suggest you do the same.So just an updateThe flowers that I received on Wednesday were all dead by Thursday late afternoon.What a joke this company is!!!
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February 2024 by Nancy C.
I wouldn't recommend getting anything from this flower shop. Don't get fooled by the pictures that you see. I had flowers delivered to me yesterday. Mixed floral arrangement The roses were dead, a few other were broken at the stems and some of the leaves were brown. I immediately called to complain. Couldn't talk to owner or manager. Clerk that was in there told me to bring them to exchange them I wasn't willing to drive 20 minutes to do that for two reasons. I told them that they made the arrangement, they knew the flowers were not fresh and they opted to deliver them this way knowing the condition and I also explained that my husband had surgery and another reason I would not come. I asked them to deliver a new arrangement and pick these others up at the same time. This was their mess and their responsibility. The girl said she would talk to the manager and call me back next day when they opened. Of course they didn't call. I had to call only to find out that the OWNER told the clerk to tell me that she would not deliver a new arrangement. Red flag right there!!Bad service for any owner to have that kind of an attitude. So unfortunately, these flowers remain. I unfortunately had to let the sender know as well and I highly recommend staying clear of a company who operates in this fashion. Take responsibility for the services that you provide! There are plenty of flower shops here in the desert who make beautiful arrangements and stand by what they create and sell. You will be happy you did. Although I do not know how much the sender spent on this arrangement. It wasn't worth it! Poor service, terrible attitudes, cheap flowers and lousy customer service!!! Beware!!! My star review is actually 0, but you don't have that option Oh and one more thing. Instead of letting us know we had a delivery coming like a lot of shops do, they just left them sitting outside on a pillar that they could have fallen off from
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February 2024 by Laura Day
My husband spent $200.00 on a dozen roses that lasted 3 days. Highly disappointed in the quality of their product.
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February 2024 by Samuel Oropeza
Will not ever order from this place again!!Flowers looked really old . Paid 200$
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February 2024 by EyeCan C.
First of all, the flowers were old, droopy and cut disproportionately. My wife did not get her Valentine's Day balloon that I paid for. When I called the store numerous times to complain, the person at the store immediately put me on hold without saying anything. Then my call went to voicemail and the message indicates they are not set up for voicemail so I was disconnected. This place is completely unprofessional and run by idiots who are there to put in their work hours and head over to 7-11 to get their malt liquor beer. I would not recommend this place to my worst enemy.
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January 2024 by Bob H.
Terrible service, left flowers outside of gate of sun city shadow hills. Terrible flowers, only lasted 3 days. Poor value for you pay for flowers these days.
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December 2023 by Barbra M.
The ladies working at the store absolutely caught the essence I was going for on this specific day , the Colors! Everything. Thank you. Thank you
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December 2023 by Adan R.
Great selection and value, ordered some flowers to be delivered, the young girl over the phone was very polite and extremely helpful. They were beautiful and delivered same day.
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December 2023 by Kay Montgomery
Total disappointment. Just greens for $80. One little orange flower. Thought it was a Flower shop
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October 2023 by Marilyn D.
The flowers we sent to my husband's sister for her birthday were such a puny version of what we'd ordered. The photo showed a lush and beautiful deluxe arrangement and what were sent were 1/4 what we ordered. Sad, sad waste of our money and a lousy birthday gift for our family. This shop should be embarrassed.
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August 2023 by Edward Louis
Ordered a large buque of flowers to be delivered in a red clear vase with a card. Got a small one in a small red clay vase with the message printed on a piece of paper and stuffed into the flowers. Not worth the money. They wanted to pick up the flowers after it had been delivered to the recipient. They said its their policy. That’s exactly what i want, to be embarrassed by them and tell the recipient that the flowers are being repossessed after they got it. Low class flower shop and way over prized.
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August 2023 by Vanessa S.
Arrangement was all over the place, placement of the flowers weren't thought of. Less than 24 hours later all the roses are wilting, leaf's are dried and falling. Please ask for fresh flowers when placing an order from another city/state. I would hate to know how much my boyfriend spent on them to be dying the next day.
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June 2023 by Giz Huber
I ordered arrangements for my father's funeral. They were beyond beautiful! Absolutely one of the best funeral arrangements I've seen. The flowers were fresh and fragrant, beautifully arranged, colors perfect. Arrived to the funeral home with no issues or delays. Would definitely recommend this florist to anyone. Thank you for everything Nana's! It was perfect ?
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May 2023 by Norma Valdez
My husband send me flowers for mother day they look old and weither. Call them and they were going to replace them with new one. Never received them I try to call them no answer could not leave messages neither. This is the las time we order from them. Very disappointed.
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May 2023 by Alma A.
I received the most beautiful flowers for Mother's Day ! Every time get flowers from them they last a long time .