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September 2023 by Chris Tedder
New ownership is an absolute game changer. Fast washes and top shelf service. Essentially a new business!Services: Auto detailing
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August 2023 by Ben Koonse
Used Express Lane exterior only for $15.99 thought they did a good job ?.
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July 2023 by Teresa Y (Ruthless Swoon)
Comfortable place to wait while your car is washed. Clean and quiet inside.
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June 2023 by Christian Arvizu
It is no secret that automatic car washes are one of the most common culprits of minor damage to a car. In writing this negative review, the Customer Service at Cathedral City Car Wash was nonexistent. I'd like to elaborate; I came into this place for a simple car wash but came out with more than I asked for. In fact, I received an average wash and was given the gift of a scratch on my rim as a memorable experience.After receiving the wash, I had a gut instinct to inspect my vehicle, and I did. To my suspicion, I was right. Even though my car was brand new, I was not upset because I knew the world was imperfect. But what really grinds my gears (In this case, my rim) is that the staff flat-right refused to accept any responsibility for the possible damages. They tried to gaslight me into thinking their equipment was perfect and not their fault.All I wanted was a remedy to fix this simple little issue, but all I received was skepticism and denial. I was getting fed up with their assumptions that I received this scratch beforehand, but being a perfectionist, I always inspect my car for damages every time I go out. I know this scratch was absent before entering their so-called "car wash". I asked the lady at the counter for an incident/damage report form to fill out and was told that one did not exist. So, I asked the agitated lady if they could fix the scratch, and she went along to get one of the other workers to speak with me, and he proceeded to tell me that they didn't have the resources to fix it.That said, I would not recommend this place if you have a brand-new vehicle because they have nothing in place to remedy their liability. So, I was left with nothing but one thing. The thing is a quote that I remember one of the workers vividly telling me. That is, "Just don't come here again", and that was the best advice they could've given in their position. "Just don't come here again".Service: Auto detailing
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June 2023 by Marina Guyumdzhyan
Had a really great experience at Carhedral Car Wash as always! I always stop by when I am in the area and they never disappoint. I always get my car back in great condition and I love that the waiting area inside is so spacious, I’m able to wait with my baby inside with our stroller!
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June 2023 by Alizabeth James
Garbage service! $23 deluxe wash. You'd get a better car wash at Circle K $5 wash. Since you have to clean the interior yourself. Fire the workers or sell the business and get out. You won't survive.
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April 2023 by kiki1masters
I got there an hour before they closed very busy. Paid for medium price car wash never got the inside with armor all always have been better guess they were tired
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February 2023 by Iv Zh
Had bad experience, I paid deluxe price $24 they did not dress the wheels and tires, interior was not properly cleaned, so basically for 24 dollars you are getting simple exterior wash. See pics. They missed most for the interior water spots.
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November 2022 by Trudy Oliva
What the what? Pulled in over an hour ago and was 3rd in line. Got Bluetooth notification to turn off engine asap as its been idling for over 15 mins. Car just came out of wash and is parked under the awning waiting to be wiped down. Waiting. Waiting. Waiting. 15 mins and still no one. Ah, finally 20 mins later someone is starting on it. Over 90 mins for a car wash. This place is the WORST. Won't be coming back here.
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November 2022 by Mickglide12 M.
Very nice wash. Got right in. Only needed the outside done due to dust storm. Great crew, attention to detail. Very helpful. Truck turned out great, all dirt gone. Great job!
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October 2022 by Sam West
Ever since they change owners it keeps getting worse . The latest .. it’s clearly on the sign where you drop off your car $22.99When I went to pay the cashier enter it as $23.00 plus $5. For SUV . The manager says the computer does have the $22.99 entering option & we need the $5.00 extra for extra water usage . Unbelievable
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October 2022 by Firez75
Employees are rude. Yelled at me to put car in neutral, but have no clear instructions anywhere, no sign telling you to put in mirrors or put in neutral, blow dryer nearly hit mirrors sombody with a bigger car would have sustained damage. Leaving upset
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October 2022 by Sam W.
To the owner who replied to my review on google . Unfortunately I couldn't reply to your ridiculous response to my review . I assure you I am not confused , I been going to this car wash before and after it was sold . When the sign says $22.90 for a suv car Wash for the same car I been brining for over a year & after I dropped it off & when I go inside to pay suddenly there is a $5.00 extra fee and a penny because your system can't read $22.99 . I get charged for $23.0 plus $5. . I am not confused , you are
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October 2022 by Dennis M.
Getting a hand wax on my truck for the price quoted. Always a fair price, good work with no delays. They even changed the channel on the TV so I can watch football. Highly recommend this car wash.
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September 2022 by West Fisher
Absolutely the worst. I feel ripped off. $140 for a wash and wipe down? Are you kidding me? To put some Armor All on the door handles and the inside they want $300! You can get all that for $50 at most places! And when I got the car back they hadn’t even wiped off the seats like they meant it, they may as well have danced on the seats with a feather duster. I feel taken advantage of.EDIT: the owners reply ignores the fact that the job should have been done right the first time, especially after waiting an hour. Pet hair removal was never requested, just a vacuum. Leather treatment was offered and declined because I do not have leather seats. I left when it was clear this place was terrible and I had no hope left to get $140 worth of actual car cleaning done. Come back in 24 hours to fix it? That’s helpful, I’m 200 miles away now. Worst carwash ever.
