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December 2021 by Steve K.
Ramiro started his business as MECHANIC ON WHEELS. 21 years ago he came to my home in DHS and fixed an ignition issue. When completed he said NO CHARGE....WOW talk about customer service....he has graduated to having his own brick and mortar shop for many years...he is honest, friendly and tells it to you straight.....I have been taking my car to a dealership for service since I bought the car there but after today...never again, lets just say for a routine oil change they told me I need a brake flush .....because its been 3 years since my last.......stop everything my records indicated it was done in 2017 and 2020 the car is a 2014 the manager said to the service writer yes it was just done last year.....so did the service writer actually have spoken with the mechanic telling him my brake fluid needed flushing or did he just go by his mistake on his computer that it was not done last year, but that he only saw the 2017 record of the flush. I have every bill since I bought the car and a spreadsheet on my PC as well.......will never trust this unnecessary upselling place again.... See you next time RAMIRO Good to have an experienced honest mechanic when you need one. BTW what really upset me was that the service writer said the brake fluid was dirty.....did he see that on his computer? NO he just assumed this by his mistake not seeing that is was just flushed last year and not in 2017. SO IT WAS NOT DIRTY not after being flushed last year in 2020...they make commission so any chance they can upsell they will.
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February 2021 by Ed Villesvik
Great service
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October 2019 by David L.
I want to thank Lou and David . For their outstanding service. This shop is extremely excellent. I had brought my Mustang in for new lower control arms A while back. They turned out to be defective. They were replaced with no cost or labor for free. These guys are so honest. I would recommend these guys for any thing needed. They do excellent service . All so older classics as well. And if you stop and say hello to Diamond .
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January 2019 by Sara B.
I can't find words sufficient to describe how pleased I was with the service at Lou's. Dave, who bought the garage from Lou (Lou is still there) did some fairly major work on my car. I picked it up after hours and there were some significant problems. I emailed Dave, he came out on a Sunday morning to my home, worked on the car, thought everything was okay, but didn't want me driving it alone until he was sure. He took me to the airport, rented me a car, took my car back to the shop, worked on it and took two days to make absolutely sure it was okay. He was a complete gentleman, thoughtful and generous with his time. I have a new friend, a good mechanic at that! Dave is a real gem! I couldn't have been happier with the entire experience.
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August 2018 by Cathi And Ben W.
Lou and his team are the best! We've trusted them to take care of our vehicles for over 15 years. They're knowledgeable and fair priced. We wouldn't take our cars anywhere else.
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May 2018 by Michael Scott B.
Had my entire front brake system replaced at Lou's. Fair price and excellent mechanics.
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March 2018 by Mark L.
I I took my car in for an oil change this past week. Lou and I discussed what kind of oil my Lexus needed. He did a great job changing the oil and the filter. He also looked over the car to make sure there was nothing else wrong with it. The price was extremely reasonable and I would highly recommend Lou's Automotive.
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January 2018 by Stephen F.
I have had work done on 2 cars in the last couple months and could not be happier with these guys. They are great people who are honest and get the work done when they say they will. I will not be going anywhere else from now on. Thank you Lou and Dave.
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August 2017 by ramiro granados
Good Automotive technicians and competitive prices