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March 2024 by Wiston C.
Poor customer service from the "Manager" Anthony. Had the worst attitude I've ever came across. He looked like he was having a bad. Day and took it out on me and my buddy. Even kicked us out.. we were asking for bullets, and he seemed bothered by it. And was being rude about it also. When I asked to see the bullets I wanted, he had an attitude and told my buddy to get out of the area and go walk around for no reason. And we disagreed with him. And he decided to kick us out. Just cause of that.. really bad customer service overall
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March 2024 by Jade L.
This is the worst store in the valley the "Manager" Anthony does not know how to talk to cutomers. He is very rude. If I could put a zero star on here I would.
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February 2024 by Myra Merkal
Pedro was very helpful and Teresa at the checkout was super friendly and valued our business. Thanks for great service.
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January 2024 by Jeriann
Easy shopping
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December 2023 by Robert Clark
My wife forgot what kind of ammunition she needed cause she is new with ammo brands When i told her she needed 2 kinds the clerk wouldn't sell it to her. She did her background check and was very upset. Im giving the store 1 start cause she wasted money and cant even get ammo for her event.
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November 2023 by Scottie Menges
Third time I’ve been here and they are very late opening. 30 minutes late this time! People waiting outside. Unacceptable.
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November 2023 by Nathan Kaminaka
Jazmin and Sam get 5 stars for customer service skills.
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November 2023 by Mark P.
Always very late opening. Customers waiting for 30 mins outside. Door closed and not able to take a delivery. Third time this has happened to me here.
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August 2023 by Duke G.
I went in to look for a pair of running shoes and spent about 10 minutes trying to find my size. There were three employees at the front counter, none of them came back to help me look for my size. I finally went up there to ask or help then was told they were short handed and that someone would be back there shortly to help. I waited another 5 minutes and nobody showed up. I walked past the employee at the front counter and told him as I walked out that I will make all my purchases on Amazon. I will never return to this store in the future with this type of poor customer service.
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August 2023 by Louis Dorescenzi
Clean store, greeted at entrance. Well stocked.
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July 2023 by Peter Zemlicka
Never have products advertised on their web site .no wide or x wide shoes ever
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July 2023 by eddie chavez
Service was on point, but the earphones I bought wouldn't pair with my device. I know it's not their fault but the earphones looked like they were returned once before. I think that if something is returned then they should keep it out of Inventory
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June 2023 by Roger R.
Compré unas botas de trabajo y solo sirvieron 2 semanas
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June 2023 by George Marshall
Was good wife needed a back pack got a nice one
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June 2023 by Celia Giron
Big 5 has always been my favorite shoe store. Everyone is so nice and helpful.and friendly. Thank you for being a Great Store.
