Internet Service Providers near Castroville, CA

“(Translated by Google) Excellent service but it would be nice if they were ordered with the hours of service(Original)Excelente servicio pero estaría bien que se ordenarán con las horas de servicio”

“The technician arrived within the timeframe that he was expected to be here. He was very professional got everything put together talk to me about different things that I needed to know and explain things to me.”

“Absolutely awesome T-Mobile, the best one in Salinas by far. I went into the store initially needing some tech support, none of the other stores have a TECH department, this one does. They have a team of techs that handle problems related to phones, and my god they are GOOD, they're well informed, professional, and courteous. They handled my issue and redirected me to the T-Mobile reps afterwards, and I was able to get a trade-in after my phone was fixed at a great deal. 10/10 I would strongly advise this location over any others in Salinas; most of the others just tried to get me to buy things from them, I genuinely felt cared for here.”

“Can I just start by saying how incredibly helpful Ignacio was? Originally, we had stopped by the Verizon store in Prunedale and the rep only seemed interested in pawning us off. We had two issues. 1. I had been sold a screen protector that was $60 the day before ata different location when I bought a new phone and didn’t realize the price, so I needed a refund. He said I couldn’t do it at that location, but that Salinas’ could help. 2. My mother in law’s phone stopped working. We thought it might have been an issue with the SIM card, as we had issues like that before with a different phone. He didn’t think that was the issue, but was ‘kind’ enough to let us use his tool to swap SIM cards between our two phones to check. Needless to say, it didn’t work.

We ended up going to the Salina’s store and Ignacio helped us with the refund right away. We inquired about our second problem and he took the time to get a new SIM card and check himself. Same results. He then checked all yards in options for us, including any and all upgrades and offers. We didn’t walk in expecting to buy my mother in law a phone. Especially since I just bought myself a new one the day before. But Ignacio’s professionalism and genuine care for our satisfaction led us to make that decision. I’m a twenty year, loyal Verizon customer and this is the reason why. Employees like Ignacio. I won’t name the employee from the Prunedale location. Perhaps he was correct in that he couldn’t do our refund at that store. But between the two employees, Ignacio shined.”

“Brandon Shade is the one to go to. He helped me set up my new phone service and get new watches. 10/10 would go to him again! Fun and exciting experience! Highly recommended you go to Brandon in the Salinas Northridge Mall location.”

“I had a great experience recently at the Sand City Xfinity store when I needed to modify my subscription. I waited less than five minutes when Herbie became available to help. He quickly provided me exactly what I needed, which was not what I had experienced with a Xfinity competitor in the past. Herbie was very helpful, and I appreciate his assistance. An easy 5 stars - or 10 stars on the Xfinity scale.”

“Our agent, Diego C, was excellent. His demeanor was calm and patient even though our issue became complicated. He did everything possible to assist us in setting up our new phone despite one roadblock after another from a competing provider. Diego is an exemplary employee.”