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March 2024 by Sri S
Rude and unprofessional staff
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March 2024 by April Wilson
May win $250
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February 2024 by Maria Guadalupe González
Excellent and very fast people serve very well
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January 2024 by Bekki Leber
The majority of the people that work here are jerks for absolutely no reason. You can come in with a smile on your face happy greeting them, and they won’t even acknowledge your existence. Get some new employees.
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December 2023 by Matthew Ho
Most importantly, Tina is the best! She has the best customer service in this store. Not all staffs are like her. She went above and beyond helping a customer getting a US passport. She deserves a raise a promotion or something.
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December 2023 by Daniella Montgomery
This location has horrible customer service. Absolutely no help, short in response, and the employees were talking and laughing about a confrontation with a previous customer. The behavior is completely unprofessional. Maybe some internal training on customer service, and ethics would help. All I know is I will avoid this location at all costs moving forward.
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October 2023 by Susie Parkins
This UPS stores always busy; however, they do work pretty fast and efficiently. I didn’t get the ladies name but her employee number 115250. She was very helpful and helping me get everything that I needed in the right box and packaging and sent out to my son. I really appreciated her help.
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August 2023 by Mariana Perez
They took way to long to help up they had a line of 8 people and they kept doing other things while they called the next one up. The staff was also very rude and had a bad attitude, while i was there I saw three customers walk out before being helped. I would say if you can avoid this place unless you want your day to be ruined with bad service.
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July 2023 by Tasha Polk
The employee are the rudest. No hi, no thank you. Just rude and mean for no reason. Customer service should be a part of the job and it's lacking in every area!
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July 2023 by Kt S.
Terrible customer service. Told only five in the store at a time. I'm pregnant and the heat is crazy outside. We aren't under Covid rules anymore and that's just silly.. if the employer or employee that's worried about germs or whatever the problem is they need wear mask in this store!
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June 2023 by Rick T.
I love this store, it's location, and it's staff. I empathize with how much crap they must have to deal with everyday so go in with patience and a smile and somehow I always get what I need done. The manager (Rita) is the sweetest mean person ever read that again!
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June 2023 by Kerry Kelvas
I never want or expect any kind of customer service etiquette as people are struggling and can barely afford to be alive these days, but this place was hostile. The guy there was stoned out of his mind. Couldn’t ask the simplest question from the women there without an abrasive answer or none at all. The service I received was horrible. Don’t go here, find another UPS store.
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May 2023 by Janet Alexander
Couldn't get anyone to help me scan a document and was charged $3 for computer usage. Will NEVER go to this store again¡
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April 2023 by Andrew Kam
No idea how UPS trains their employees but if you have 4 associates chatting and 3 registers open, at least acknowledge a customer when they walk in. Stood there for 10 minutes waiting while they shot the breeze.
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April 2023 by Janice L.
I have done business with this store for several years, always look for Shanya. Super helpful, knowledgeable and extremely nice. This is a very busy store, but Shanya always greets you with a smile. Would recommend.