“"I had an exceptional experience with Johanna. From the very beginning, they were incredibly helpful and provided clear, concise answers to all my questions. Their upfront approach and willingness to ensure I had all the information I needed made the entire process smooth and stress-free. It's rare to find someone so dedicated to clarity and customer satisfaction. Highly recommend!"”
“Needed a small space (5x5) while we close out a business. Rented a second floor unit. First month $1, $61/month rental and monthly 5% senior discount. Great price. Elevator holds your storage items AND you. Viewed the available unit, did the paperwork and payment, moved several boxes in and left for home in less than an hour. Office staff was nice, courteous and very efficient.”
“Adriana was absolutely the best . Very helpful made my confused situation understandable and resolved my issues quickly and with a friendly and great attitude.. if you have any issues you need to deal with a long storage visit public storage on redwood road in Castro valley I wish I could even more than five stars”
“I've always had a good experience with Public Storage. Just recently did an e-rental through Public Storage and was able to secure a good deal on a space, and purchase my rental overnight, with a next-day move-in date. Overall, great experience ?”
“I absolutely LOVE Peggy and Ann! Incredibly affable and helpful. From the moment I walked in, both Peggy and Ann made me feel comfortable and relieved after having a long, stressful day of moving. I am very happy I wound up at this facility yesterday.”
“Had 3 storage units over almost 6 years and zero issues. Management was always polite, helpful and available. Had a bad issue previously with another storage facility so was initially skeptical.
But that fear quickly dissipated. I only wish the same manager was in my new city.”
“The best customer service ever, always kind very professional, they explain all details of your contract very thorough to you. You will leave feeling great about the safety of your storage unit.”
“I highly recommend Castro Valley storage. The facility is very clean and safe and well run. The staff is extremely friendly and very efficient. Rachel took great care in helping me select the right unit for my needs and the manager Melissa takes great pride in the facility and treats you like a friend instead of a customer. Im very grateful I selected this facility for my storage needs.”