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July 2024 by Benjamin Scott
Maria was very good at helping me with anxiety / blood phobia
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June 2024 by gill jasvin
bad customers service, no one serving at customers service, person sevimg patient start poking without taken doctor order from patient, when ask was vary rude anwer, he is noy deserve on this job
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June 2024 by Adam Castillo
The lady who does my blood work,I always get her station #1 or #4 in ca.Castro valley,she's awsome she always hits the vein 1 time for me,all others be going in and out to much... I love that lady,she's the best
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June 2024 by Mark Colvin
They were behind. So I was there about 30 mins longer than I had hooed
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May 2024 by Herbert Collado
Fast and friendly people
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May 2024 by Lia G
Wish I could put minus star
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May 2024 by Chris H
I had a 2:40pm appointment parking was tight but I found a spot within a minute. The location of the center was easy to find from the signs in the lobby. The lobby of the center was clean no front desk staff. There were two kiosks for information and sign in plus the room’s TV was playing nonstop tutorials on how the kiosks worked. I was seen at 2:37 The nurse answered my questions closed the door respecting my privacy. Her hands with the needle were steady, the bathroom was clean and usable. I left the appointment at 2:51pm in and out and felt great.
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May 2024 by Aloha Mama
My visit was the best experience I've had with Quest EVER!!! I made my appointment online, pre-paid for labs, and got an extremely competent, friendly and utterly fantastic tech to complete my labs & biometrics. Vanessa deserves a huge pat on the back, employee of the week or month. She was professional and friendly. And even though I am a hard stick, often requiring multiple sticks, she got me in one! This happens in like 1 out 15 blood draws. I don't even have a bruise. Absolutely the best. Please reward her in some way. The good ones are hard to find.
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May 2024 by William Wu
The staff are very welcoming and very polite. However, the blood drawing technology may need to be improved, and it is slightly inferior to the blood drawing skills of the staff at Quest Diagnostics in San Leandro and Hayward.
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May 2024 by Denise Machado
Even with an appointment my wait was 45mins. The person that took my blood was mean. Absolutely no one available at front counter. Saw someone wait at least 10mins then leave mad because no one to help him. Obviously this Quest location in Castro Valley needs additional staff.
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May 2024 by Mary Ann A
Good facility if you go in mid afternoon. Avoid morning and lunch rush
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April 2024 by amanuel tsegay
I’m really satisfied with the staffs and they are friendly and cooperative.
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April 2024 by Darrell Batteux
Had another great experience. Taken quickly staff was very good.
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April 2024 by Lev Mendelson
Good Timing and very professional
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April 2024 by Fernando Valenzuela
There was a 30 minute delay to see me. We were told there was a training session earlier in the day. I did not mind the wait. Silly me for remembering my technician’s name but she was funny, professional and competent! Not a bad person to give blood to!