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October 2024 by Katie Warren
Such incredible customer service! Welcoming and made it a breeze dropping off a bulky awkward package while I had my toddler en-tow!
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May 2024 by Yakoub Haddad
Very honest and best customer service. One stop shop shipping, passport photos, notary greeting cards even keys!
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April 2024 by Maria Guadalupe González
Excellent store, very good help with any paper or shipping you need, very friendly people
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February 2024 by F C
Inas is a real pro, using her extensive experience in import- / exporting to help me with the correct codes to send a package of various items overseas. I'll never go to the post office ever again! Thanks Inas! ⭐ ⭐ ⭐ ⭐ ⭐
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January 2024 by Rebecca M
Today was my first time at Postal Annex, but it won’t be the last. The lady who helped me was fantastic. I don’t know if she’s the owner, but to whomever it was—-thank you so much!Stopped here because they stock clipboards! (These are harder and harder to find as people rely more on computers rather than paper.)There’s a good selection of greeting cards, including beautiful, reasonably-priced handmade ones from a local artist.The location is excellent. Lots of parking, and… next to Big Apple Bagels?
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December 2023 by Jackie Tom
PostalAnnex is amazing! They helped me ship a package to India via DHL. Inas at PostalAnnex went above and beyond and was super friendly and patient. She explained the different shipping carriers (USPS vs. UPS vs DHL, etc.), made sure addresses were entered correctly, and helped me navigate import duties. Customer service is amazing here. Even though I don't live in Castro Valley, I'd come back with any package I need shipped because of the level of customer service this location offers!
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November 2023 by Jaclyn T.
PostalAnnex is amazing! They helped me ship a package to India via DHL. Inas at PostalAnnex went above and beyond and was super friendly and patient. She explained the different shipping carriers (USPS vs. UPS vs DHL, etc.), made sure addresses were entered correctly, and helped me navigate import duties. Customer service is amazing here. Even though I don't live in Castro Valley, I'd come back with any package I need shipped because of the level of customer service this location offers!
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November 2023 by Aileen AC
My favorite location for print jobs, notary and shipping. The owner and staff are amazing and prioritize customer service. Always, a wonderful experience at PostalAnnex. Loyal Happy Customer.
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November 2023 by Aileen C.
It is my favorite location for print jobs, notary, and shipping. The owner and staff are excellent and prioritize customer service. It is always a wonderful experience at PostalAnnex. Loyal Happy Customer.
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November 2023 by Alena L.
I love going to Postal Annex. Inas and the girls that works here are all so heelpful and friendly. I avoid going to the Post Office because the lines are long and the employees all seem in a terrible mood. That is NEVER the experience at Postal Annex. They have your best interest in mind and go above and beyond. I am always recommending them for any shipping needs!
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October 2023 by David D.
Fast and friendly! I was really happy with the service at this postal annex. I recently needed to get several documents notarized and (of course) it was last-minute. At some other businesses (looking at you UPS), the notary experience was flaky at best; at times, it was surprisingly hard to find someone to do the service. I was able to call and confirm with the super-friendly notary and then drop by. We actually had a pretty good conversation too during the document process. Good location and vital services that are easy to use, what more can you ask for?
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October 2023 by Sampada Deshpande
The owner and staff are great. Very helpful and efficient!
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September 2023 by max c.
Wow, I couldn't find parking at the USPS, so I went here. The USPS in Castro Valley is notoriously slow. No LINES here quick service. I shipped my FEDEX and USPS package here in less than a minute. Lady at the counter is super nice. Will come back here from now on.
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August 2023 by sahana shetty
Excellent customer service.
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April 2023 by Geri Raras
The staff at the Castro Valley Postal Annex is a wonderful place to get passport photos, passport mailing assistance, spare keys made and much more. They are helpful, knowledgeable and no hassle. Make sure to stop by to check them out! You won’t be disappointed!
