O'Reilly Auto Parts in Castro Valley, California, located at 2990 Castro Valley Boulevard, is known for its knowledgeable staff and excellent customer service. The store offers a wide range of parts, tools, and accessories, as well as services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the expertise of staff members, such as Joe and Lauren, who go above and beyond to assist with vehicle repairs and product selection. Joe is frequently highlighted for his helpfulness, guiding customers in choosing the right engine oil and even offering to fill it up in their cars. Lauren has also received praise for her assistance in replacing tricky headlights, ensuring customers leave satisfied. The store features a free Loaner Tool program for specialty tools and is part of a larger network of over 6,000 O'Reilly locations across the U.S. Overall, O'Reilly Auto Parts is a reliable choice for anyone in need of auto parts and services, with a commitment to customer satisfaction.
Glad Castro Valley has an Auto parts store and it is a Depot. They carry quite a but of parts and it surprises me how much they carry. Prices can be kinda high but I guess that's how it goes. They do offer 10% just about every time on account of military discount.
April 2025
Joe is very knowledgeable. I checked for kind of product in order to get rid of some scratches on my car. His advice helped me. I appreciate very much Joe's expertise. Thank you very much, Joe
April 2025
Always top tier customer service. Juanita is very helpful and takes the time to help others. Give her a bonus!
