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“Patelco is the best Credit Union and personal bank you can find! They do an excellent job of protecting your digital transactions. Best customer experience of any bank I've used in the past 30 years. They also have a top notch fraud investigating team. I recent had my card number stole while shopping at a small SF retail shop. By the time I got back to my car, Patelco was calling to alert me that same card was trying to purchase an iPhone 14 and the SF Apple store. Thank God for the good folks at Patelco! I feel confident when using there Mastercard card to make purchases :)”
“Gloria provided an outstanding loan experience while buying my house. From the start, her professionalism and expertise made the application process seamless. Gloria's commitment to securing the best terms tailored to my financial goals was remarkable. She maintained transparency through proactive communication, instilling confidence at every step. Gloria's dedication and proficiency exceeded my expectations, making me a loyal customer. I highly recommend Gloria Melendez for an stress-free and personalized financial journey at PatelCo.”
“I drive in from Suisun/Fairfield area and although it can be a long drive depending on traffic, it’s worth it. The service is great the staff friendly, knowledgeable and personable.”
“I've been a member of this credit union for years. They have always been very nice and professional. I've never had a problem with Pacific Service Credit Union. They also will alert you via text if there is any inquiries regarding fraud alert or suspicious activity on your account.Very low interest rates on your visa credit card and car loans. Very happy member! Always had my back when it comes to my financial needs. Thank you PSCU!”
“I took my grandson in to 1st United Credit Union to open a savings account. We had an appointment with Brenda Mims-Smith who from the start was so friendly and funny. I loved that she engaged with my grandson directly. It was a great experience for both of us. We laughed alot too. Besides Ms Brenda's amazing personality, the offices are so clean and the natural lighting is perfect. Ask for Ms Brenda to help you!!”
“I love everyone at this branch. They’re so helpful and loving never a long wait always willing to help in every way possible to get the problem resolved. This is a very good team at this branch and I look forward to keep this branch in the community.”
9AM - 5PM
22302 Foothill Blvd, Hayward
Credit Unions
“Had a awesome experience at the bank yesterday. Had to meet the manager Mr. Lal with my issue. He was friendly, kind hearted, warm and helped in resolving our issue.”
“The folks working here are always professional, kind, and helpful. One told me he was about to leave for lunch when I asked for help, and he decided as soon as I told him what I needed--to change my password for online banking since I got a new phone recently--that he'd get lunch afterwards. With all the bank branches closing, I worried this location would close, too, and I rely on it to pay my rent with cashiers checks (only $5 each)--the employees assured me their location won't be closing, so if you're in the area, sign up for an account there!”
“I am giving 1st United Credit Union a 4 star because they were fairly prompt in responding to my request for a Visa. I wanted to do a balance transfer and Farzana was so responsive and helpful throughout the short process, it only took a few days. Thank you Farzana and Underwriters for making this a seamless transaction. Yvonne C.”
8:30AM - 1PM 2 - 5PM
14429 Catalina St, San Leandro
Credit Unions
“Love this location. Every time I've been here, I've been treated with respect and the people who work here are also extremely efficient. I'm always in and out because of the fact that they're so fast. I only go to this location so I can't speak for the others but five stars from me definitely.”
“Patricia Vallejo was very professional, knowledgeable and extremely helpful throughout the application process. Communication was excellent. She went out of her way to answer all our questions right away even after business hours. Patricia's expertise and positive energy just made the whole process incredibly smooth and on time. We can't thank her enough.”
“VERY nice, helpful and accommodating. Offer to non members to cash checks drawn from an patelco account fee free and minimum verification requirements. And I arrived 8 minutes before closing and they were actually still open till 6pm. Which is what the time are stated online and did not close 5-10 minutes early like others do!!! Thank you for a wonderful experience and I highly recommend this credit union.”
“Joe is the Man!!! very professional and very helpful. The whole team has great personalities which make it easy and pleasurable to do business with. I’ve been a member 4 years and I’ll forever do business with the company.”
“My husband has been a member for years, and we recently financed an auto loan through Bay Cites. We compared rates from other financial institutions and even through Tesla's financing. The rate we received at Bay Cities was the best! I'm talking rates that are 1.5%-2% lower than others. There is also incentives for setting up automatic payments and purchasing an EV. Our loan officer, Aurora Domingo helped us through the entire process and made this experience amazing for us both. She answered all of our questions in a timely manner, immediately corresponded to our emails/texts, and ensured our loan was all taken care of. We are so impressed by the service we received from Aurora, we will be sure to use Bay Cities again for any other auto loans in the future!!”
“I became a member of Chevron West Credit Union in 1976 and continued being a member when it changed over to CFCU. I give CFCU a 5 star rating because I am forced to deal with banks in my small business and they are a nightmare to deal with. I can say from experience CFCU customer service is superior to any bank I have dealt with.”
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“Excellent customer service. The staff are always so helpful and friendly. I've been going to the Castro Valley Branch for over ten years now, and I have never had any issues on how they handle business transactions.”