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January 2024 by Anne Ahnemis
The MECHANIC SHOP is solid! They’ll get you in and out faster than any place I’ve been without ever sacrificing quality work or kindness checking you in, no matter how busy they are! Half the time I’ve gone they are super busy and it’s never dead or even slow so I really don’t know how they do it.Found them in the comments on a Reddit post, looking for a reasonably priced mechanic that knows how to work on a Subaru because I didn’t want to pay dealership prices for an older (but immaculate & reliable) car that I might need to trade soon, due to a lifestyle change. The dealer wanted to charge me $250 to do an oil change and diagnose the problem, saying the diagnostic without the oil change is $300. I got an even higher quote from a Subaru specialist mechanic. Ugh.They diagnosed it for free and fixed the problem (a fan belt I think) the same day for less than the quote. So happy I was able to just check the google reviews before I went to confirm this is the spot. It takes less than 20 minutes to get there and I drove 45 minutes no traffic plus bridge the last time I found a good mechanic but he was the sweetest older man and retired, which is the saddest day for me, a few years ago! I really miss him so I’m super grateful to find these guys.PS They will tell you directly if they can’t do something:They don’t do electrical work (at least on Subaru) or diesel but will recommend someone
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January 2024 by Maks Crab
I’ve been buying my tires and getting my oil changed at Tire Pros Castro Valley for almost 2 decades, and they still manage to exceed my service expectations. The staff is exceptional, always friendly and they always find ways to provide services above and beyond what is expected. I am a customer for life.
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January 2024 by Kenny R
Castro Valley Tire Pro is great. They are honest, quick, and professional. They took care of my tires and didn’t charge me because the issue ended up being a simple fix. They are the best tire place in the East Bay!
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December 2023 by Mark Gates
Outstanding customer service! From new tires to oil changes to brakes, this company has very competitive prices and always gets the job done quickly! They have the most common tire sizes and oil filters in stock so they typically get the job done while you wait and they are quick even without an appointment. They always communicate the status and length of the repair. I think their customer service, especially for an auto and tire shop is the best around!
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December 2023 by Ellen Griffin
Castro Valley Tire Pros have been wonderful to me over the 15 years I’ve been a customer. Even when they are teeming with customers they manage to accommodate my unforeseen need for a tire patch or replacement. They are honest, kind, and quick. I highly recommend!
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December 2023 by Steve R
Had a slow air leak in one tire on my Lexus. Over the phone, their service agent advised they could inspect it if I promptly drove it to them. After arriving within 2 hrs of their closing time, they immediately discovered the small metal screw causing the leak and then took less than 1/2 hr to repair. Their service was prompt, polite and professional. I will definitely patronize the CV Tire Pros in the future.
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December 2023 by Kristen Sinch
Excellent customer service! I managed to run over a screw & nail, they fixed it pretty quick & at a reasonable price. Will definitely come back for any tire needs.
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December 2023 by Meagan Pelayo
Excellent service! They get pretty busy, but it’s easy to see why they are never slow. Even with the constant influx of customers, they move quickly and efficiently. I’ll only be going there for tire service in the future. Highly recommend.
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November 2023 by Naethaniel Trinidad
Great experience, first time taking my car here for an oil change and tire rotation. Customer service was excellent very straightforward as mentioned. Definitely going to come back for future repairs!
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November 2023 by Richard Ramirez
Jeff, your enthusiasm for customer service is amazing from start to end. You’ve always taken care of my family for at least 15 years.I would say one thing. When the keys are handed off by any of your employees once the customer pays, is a priceless opportunity to thank the Custer and sharing Tire Pros appreciates them.The hand off with a smile and thank you and please come again with make you a Billionaire! You’re a good man Jeff thank you. Rick
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November 2023 by Alex Rubin
Great shop, repeat customer never disappoints. They give you an awesome level of service with very capable team members. No match to surrounding businesses, literally a step above, given my experiences.
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November 2023 by Janet Sears
Came in today for a battery change and once again I received stellar service. Castro Valley Tire Pros have been my tire shop for 37 years and since adding service they are my personal go-to for all my auto needs! Highly recommend!!!??????????
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November 2023 by David Finley
CVTP repaired my tire for $30.00. We discussed and showed me what was happening and they would do their best by placing a patch. If I need tire help I most certainly will return. They did not try to up sale or push for other repairs. I appreciate their honesty and professionalism.
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October 2023 by Rosy J
I’ve been going to Castro Valley Tire Pros for about 8-9 years for various car needs. I can say without hesitation they have ALWAYS been so nice, helpful, accommodating and honest. I never feel they are trying to get over. I am amazed at how the staff is consistently so polite and attentive. They have excellent communication and I’m so thankful for all of their help over the years.
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October 2023 by Lynn Groff
Really great service and conscientious about reporting accurately on your car. Another mechanic statesthat the car needed 2 items replaced and Castro Valley tires checked it out for free and reported on their condition and that there were no issues with those items!Easy, fast and efficient process. will bring my cars here for service going forward!