{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“The team that works here is personal, friendly, and courteous. Can’t say anything bad about this branch!The customers can be a little bit impatient, but you can’t really help that.☺️”
9AM - 5PM
3365 Castro Valley Blvd, Castro Valley
Banks
“Excellent customer service. The staff are always so helpful and friendly. I've been going to the Castro Valley Branch for over ten years now, and I have never had any issues on how they handle business transactions.”
10AM - 5PM
4055 E Castro Valley Blvd, Castro Valley
Banks
“Patelco is the best Credit Union and personal bank you can find! They do an excellent job of protecting your digital transactions. Best customer experience of any bank I've used in the past 30 years. They also have a top notch fraud investigating team. I recent had my card number stole while shopping at a small SF retail shop. By the time I got back to my car, Patelco was calling to alert me that same card was trying to purchase an iPhone 14 and the SF Apple store. Thank God for the good folks at Patelco! I feel confident when using there Mastercard card to make purchases :)”
“I read these reviews prior to banking here and I almost got scared off. So glad I didn't and instead went with my own experience. It's been really excellent service each time. Recently completed our refi with FB as well and while it did take while to go through the many hoops - they're very thorough - they communicated great and we were so happy with our experience. We stayed on top of the todos on our end so it's definitely a collaboration but overall it was really outstanding service.”
“Depending on the day, I can get in and out expeditiously. Customer service is fair, again its all depends on the day and customer volume. Some folks can take on the pressures of customer service as a personal attack or dis.”
“It is extremely helpful to have a convenient location when you want to talk to a real person. I have been using this branch for years to help me with my business banking needs. I have multiple problems solved by coming into this branch and most recently, Maria helped guide me through the PPP loan process and even followed up with me once the forgiveness portal became available. Thank you so much CV branch, glad to see you guys are back open again.”
“Actually a nice branch now. Completely remodeled the interior, hired more staff, nice furniture, new atms. There was someone walking around asking everyone if they needed anything and line moved quickly.”
“Sherry in the teller line helped me complete a balance transfer. Despite not doing balance transfers in branch, she went the extra 10 miles when i told her i had tried to do this at home twice before and it gave me an error message. She called credit cards for me & when the error persisted she called technical support. She must have helped me for at least an hour! I'm so grateful for sherry & her patience at it was a huge financial relief for me! Thank you sherry for taking such sweet care of me!”
9AM - 5PM
3067 Castro Valley Blvd, Castro Valley
Banks
“Senior Banker, Ms. CHERYL was very helpful, accomodating, even if she did not find my booked appointment, she handled my inquiries in an excellent manner.
Excellent customer service and very knowledgeable in her field.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Got in and out quickly.
Person working there was polite.
Exchange rate was decent for Euros and Pounds.
Got receipt for everything.
Only down side is parking sucks.”