O'Reilly Auto Parts Store #3797 in Castaic, California, offers a wide range of auto parts, tools, and accessories, along with helpful store services. Located at 31675 Castaic Road, this store provides free battery testing, wiper blade and bulb installation, check engine light testing, and resurfacing of brake rotors and drums. They also make custom hydraulic hoses and offer a free Loaner Tool program with a refundable deposit for special tools needed for repairs. Customers consistently praise the helpful and knowledgeable staff, highlighting their friendly and efficient service. Many mention staff members who go above and beyond, such as assisting with wiper and headlight installation or helping customers find the right parts. One customer shared how staff members offered to install windshield wipers and even helped with headlight repairs, with one clerk offering to return when a new bulb arrived. This level of customer support left a strong impression and encouraged repeat visits. The store is appreciated for its good service on car batteries, oil, fluids, and other auto parts. Staff often kindly offer to install purchased items, making the shopping experience smoother. Overall, O'Reilly Auto Parts #3797 is known for excellent customer service, knowledgeable staff, and a wide selection of auto parts and services.
Mike helped me change my wipers and headlights. Great customer service and I wish him the best! Will be going back to this location for all my future car needs
December 2024
Thank you Mike for great service and helping me replace my battery!
November 2024
We appreciate Mike’s help! Saved us a day!!! Highly recommended!
