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January 2024 by Missy Herzog
I have been taking my cars to Tony's for 15 years. They are always honest and helpful. Sandra at the front desk has always made me feel like I was their only customer. She always shows me the broken parts to verify work.
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August 2023 by Gary M.
I was quoted $600.00 for front brake pads and turn rotors. I had it done just feet away at another shop for $170.00
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August 2023 by Juan H.
My brother took in his car for insurance repairs. This shop charged my insurance over 5k for repairs and returned an un aligned car with dripping paint, when I returned to request the issue to be fixed they took it in and repaired it but they took it personal and pretends to do us a favor. This shop lacks accountability and honesty. In the end we are paying for our services, no you're not doing me a favor, do your job.
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July 2023 by N D.
Terrible experience, honestly such a nightmare. I called for service Friday, they said to come in Saturday morning at 10am so they could look at it. I came in at 10am and there was no one there, the office was closed. I walked to the back and found someone working, but they said I'd have to wait for someone else to come to be helped. Eventually he had me call the owner, who said to come back at 12pm. So I went home, then came back at 12pm. The person I met there accused me of not telling them the entire problem with my car, when I had already explained it once over the phone initially, again when I came at 10am, and again when I came back at 12pm. Trying to pick up the car up was awful. I had to have probably 3-4 phone calls with them and every time they called it wasn't even to tell me it was ready to pick up. When it was finally ready, it was so late in the day and such late notice before they closed that it wasn't even possible for me to make it to the shop before they closed, with the notice they gave me. I had to have someone else pick it up for me as I rushed back. I bought a part for them and I showed them where it was in the car so they could use it, and they didn't even use it, so they charged me for a new one. When I drove my car after picking it up, all of a sudden there was a new problem with it?? I called to tell them about it and they said they had nothing to do with it, even though it was fine when I dropped it off and noticeably different after we picked it up. I was going to go back to have them fix it, but I had such a bad experience with them that I'd rather be inconvenienced & figure it out elsewhere than ever have to interact with them again. Also it's cash only?? Super inconvenient, and they don't even tell you it's cash only, I had to find out myself. Who is pulling out hundreds or thousands of dollars in cash for auto repairs?? Do not go.
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June 2023 by George C.
Poor service, quality and customer service Pay $20,000 to have an old classics car painted The paint was poor and had to painted twice and still poorly done. He was also suppose to place all the parts back and he refused. Never returned calls.
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May 2023 by Kirk Wilkerson
They did an excellent job theyoung lady at the front was fantastic! I will be recommending them to my friend's most definitely!
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April 2023 by Nick Dyer
The front desk lady scares people away. Wouldn’t use them if dealing with her
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March 2023 by Thomas C.
Untrustworthy and unreliable. They're very slow to return phone calls. They give you a low quote and will do a "bait and switch"When we complained about the bait and switch, he said you shouldn't get so mad at stuff like that.
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March 2023 by Anthony L.
My Family and I have been going to Tonny's for decades. Honest and reliable have been our experiences... when something has to be repair/replaced they will tell you. When they dont have to be replaced, they will tell you.BIG UPs Tonny, Sandra and the rest of the Crew!
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February 2023 by Lily A.
I got into an accident with my family, so you can already tell I was HELLA stressed. I had my bf recommend me to this place & I have NO complaints. I HIGHLY recommend anyone to come here. I had the MOST AMAZING EXPERIENCE ever. I will DEFINITELY tell my friends & family about this spotI appreciate they're hard work & dedication
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October 2022 by Christopher D.
I had a great experience. The staff was very friendly and helpful. They helped me work with the insurance company so that all the repairs were covered. They did the work on time and I got the car back right on schedule. The car looks great and they ended up painting the entire car so there was no problem matching the color. We were 100% pleased with everything.
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April 2022 by T A.
When my regular mechanic was too busy to look at my car, this shop was recommended to me by a trusted friend who sung their praises - and I am certain did not mean to lead me down the garden path. I can't even decide whether to bother telling this individual how shady their beloved mechanic actually is. The last time I was here they were very flakey with timing...they randomly shut down in the middle of the day so they can cart their kids around. Great for their family, not great for busy people with full lives. My car was not ready by the end of the day... or the day after. Leaving me Uber-ing and imposing on a friend. When I fiiiinally picked it up the tank was low and it had been driven over 80 miles. My seat and all the mirrors had been re-adjusted. I was not pleased, decided I wouldn't be going back again, and let all the BS go, grateful for lessons learned. On that occasion I'd had 2 years-new spark plugs replaced due to an oil leak. Which, if you don't know, is $$$. Fast forward to now. Light comes on. Take it to my new mechanic. OIL LEAK. It appears they replaced the plugs but left the leak. They also did some valve stuff and did not adjust or offer adjustment - guess what, they need adjusting. I guess this is a good way to get repeat business from a complete idiot, which, fortunately I am not. Is it the fact that I'm a single woman and an easy mark? Or maybe they are just not using good sense and being efficient. Perhaps they're overwhelmed with business and half-assing it. We'll probably never know, however looking at other 1-star reviews I notice that this is somewhat of a theme. I just pray we don't find more damage that can be directly attributed to this place.
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March 2022 by Amy J.
I regret taking my car to this shop, be aware of the nice talk and the owners kindness, they are thief's trying to get as much money from you as possible I have so many problems with my car after they worked on it. it cost me so much to fix the damage they cause. stay away don't be fooled with the nice talk.
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February 2022 by Johnnie Dennis
Tonny's is the best, great work and honest service. Can't say enough, I highly recommend Tonny's Auto Repair, my cousin now uses Tonny's and she's highly satisfied.
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November 2021 by Julia Carodine
Reliable and reasonably priced. You can trust Tonny and Sandra. Family owned and operated.
