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October 2023 by Juan Hernandez
Bad service ?????? I wish the manager could do something about it, because it's always the same problem, the guy who puts the diesel is never there and you have to wait a long time for him to show up ?????? especially on weekends
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October 2023 by William H.
Great service trucks run good I don't see why not I recommend they service rented a tractor and trailer
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September 2023 by Zyril Kristine Zuniga
They overworked their employees and even my husband go home late. So this company only cares about money not the life of their employees.
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February 2023 by SA S (SAS)
It was easy but the best part they were cordial...
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January 2023 by Steve Cann
Alan and his staff in North Logan, Utah were just awesome. The truck was just the ticket to move our stuff. Great people
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October 2022 by Lawanda Easterly (Juan)
Very professional and great service. Walter Villatoro keep up the great work. I highly recommend this location for business .
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June 2022 by Scooter Geoff
Thanks Penkse Truck Rental helped us get another job done because our truck was too big to get to the place we needed ☺
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March 2022 by gabriel glez
Good service!!
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December 2021 by Lloyd Williams
Great Staff and Service
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December 2021 by jason f.
As I reflect back on 2021 what am I biggest disappointments was the rental of a Penske truck to move myself and family to Washington. I reserved a pensky truck online for August 25th one week prior to the rental I received a phone call from the Carson commercial facility of Penske service Rep name Anthony. he confirmed that I would be picking up at the Home Depot in San Pedro he confirmed time and size of the truck and I was renting one dolly. At that point he also made me aware that I might be receiving a larger truck due to inventory and supply and demand which I understood. On Wednesday the 25th of August I went to the Home Depot in San Pedro to pick up my truck at 6:00 o'clock in the morning which was the scheduled time. The Home Depot employee Jennifer helped us she said that she had no truck available for us to take that one was not delivered from the Penske Carson facility. after time calling different people for Penske she was able to get ahold of somebody and they said they would try to get it over there soon as possible. I didn't stand around there much longer after that I had people showing up to help me move and get things going. Penske's office itself contacted me and let me know that a truck would be going over to Home Depot for me to pick up. The documentation from pensky has the truck being checked out at 6:58 which would not be correct because I was still at the Home Depot at that time. I didn't actually get the truck until 9:00 o'clock (verified by my Home Depot receipt something they could not falsify) that morning now this means three hours of my work time was gone. after receiving the truck I was also informed that they had no more dollies available even though I had pre requested it on my order. I had to end up buying a Dolly from Home Depot. I guess good for Home Depot! that same day as my truck was getting loaded I called Penske and Carson and spoke with Anthony to let him know I was extremely dissatisfied with what was going on today. that I stayed to what I said I would do and that Penske did not hold up their end of the bargain. some people might say it was only three hours three hours of my time was very important. Anthony said he would give me a 10% discount which is a military discount he said. I told him I was very unsatisfied with that and I would like his manager of this facility to call me when he had a moment, that was the last I heard from Penske. the reason I picked Penske is that my company had used their commercial rental services for many years and we were very satisfied. well I did not do is go and read reviews from people renting vehicles from them. this was a great disappointment to me not only did it cost me additional time for loaders but it also put me behind schedule for my travel. my word of advice is do not believe what they say and stay on top of them unfortunately I'm sure you'll use some excuse like the pandemic short staff or whatnot but the bottom line is they don't care about with small customers they only care about the commercial accounts.
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June 2021 by LEGIT CARRIERS LLC
The worst penske out off all..slow and takes forever
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June 2021 by Elver Gudo
They're good people but struggle with mileage
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May 2021 by Diddy Abdul
Friendly staff. Very fast to get fuel. Sometimes they give you scents for the trucks. They even clean your windshield and check your fluids.
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May 2021 by aka Steal Will
Super Service I really appreciate Mr. Penske the their people help us absolutely wonderful,Thank you Sir.
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February 2021 by Jenny Albert
No matter how much you call prior to check the availability, they will lie to you and say it's going to be ready. I went there on time to pick it up and they didn't have the size that was reserved!!!!! ARE YOU KIDDING ME???? This is basically a SCAM and workers are liars. DO NOT RENT HERE. STAY AWAY!!!!!!!
