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February 2024 by Maria P.
I have shopped at JC Penney in Torrance. Lakewood, Culver City and Burbank, of all those stores I have never seen one in such disarray and lacking respect for the customer's shopping experience as the Carson location . Several employees were standing around doing nothing, when based on my observations and evidenced by attached photos, there are many things they could have been attending to. I wonder why JC Penny management does not demonstrate in the presentation of the store that our community deserves better.
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January 2024 by Elva Ace
This JC Penney needs a update in place/cleanliness. Kiddo got to see a wateroach in the bathroom. He had a amazing experience. Lol Second time seeing them not a place to do so though.JCP looks exactly like back in 90s. Other then that deal are still amazing.
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January 2024 by Rachel Hill
That kind of the JC Penney's here. They have like 10 people walking around but no the register open but 1With i person..an its 10 people in line smh
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January 2024 by Beatriz Sánchez
Good style
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January 2024 by Francisco Arias
Good quality
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September 2023 by yaz Maya
Everytime I go I find the store clean and the clothes are well display. The only concern is they need to open more registers
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September 2023 by Hanan Hamad
I enjoy shopping for specific clothing brands here. They have good deals every now and then. Customer service is always good, including online pickup and return.
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August 2023 by Jazmine M.
some of the workers here are so rude to customers. the store gets unorganized quickly especially upstairs.
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August 2023 by Jose Peña
Store was really organized, very friendly and helpful staff. Make it easy and confortable to shop.
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July 2023 by Angela Rozario
Everyone here that works are all good and they will help you if you need something,Good job
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July 2023 by Framces Gray
Yes, I Love me some JCPENNEY, I can go out of town and see a JCPENNEY, and go shopping with my daughter in Texas, ? Love the coupons and the awards, have everything you need in one big store, eye glasses ?, get your hair done, make up , and get your clothes ?
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July 2023 by nate Nate
Customer service was ridiculous. Extremely slow and inconsiderate. 2 woman training 1 while the line became increasingly long. Customer service upstairs saw people shopping, left and never returned. Last $200.00 I'll ever spend there!
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June 2023 by Bri M.
Curbside pickup is a waste of time!! My 3rd time doing curbside and they are always late coming out with my order!
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May 2023 by Fernanda H.
In general, Jcpenney does not honor their online offers. They will cancel your order continuously, claiming that items are unavailable. Then you check again, and they are available at a much higher price.
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May 2023 by Cheyanne Valenzuela
Got My Beautiful Ring From Here Thank you Christopher Malloy you are a sweet heart ❤️