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February 2024 by Tyler Morace
Terrible phone service
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December 2023 by Chong Yun
I had an excellent experience at the FedEx Office Print & Ship Center. When I went to the place, there were a lot of people. It was cleaned, andorganized. There was a personwho works at the center cameto me and asked if I need anyhelp. He was very friendly and helpful. I didn't have a color printer, and I needed help with the printing from my phone.And he showed me how to printfrom the phone. He was patientand polite.I had to print the flyers, but I couldn't able to print due withmy document.My document was not a regular document. It was a documentwhich was made it to video.Therefore, I had to change to the regular document.Anyway, I had to make a flyerall over again.After that, finally, I finished theprinting.I was so happy that I learned how to print copies from the phone.I liked the FedEX Office Print & Ship Center. Their price for the color copies are$10.00 for the 11 copies. It was a reasonable price. They offered printing from the phone, and you coulduse their computer. Also theydo the shipping & other things.I recommend this place to everyone. They have excellentservice and convenient place todo your office works.
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October 2023 by ReaL DeaL
Thank you Kasi for your help as I felt a bit helpless with the printer in my frustrating day but you made it look so easy and put me at ease ☺️. Thank you. Someone give her a raise please!
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August 2023 by Sam Sanchez
I was professional and courteous, they were professional & courteous, took care of a package business. All went well. Good people. Thank you.
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July 2023 by Marshall Brock
FedEx as a whole is wildly incompetent. I've had a package out for delivery three days straight from this facility, they said delivery was attempted and future delivery requested. Easy to know that's a lie when I was home all day. Still yet to receive my package.
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June 2023 by Román E.
Just went here to ship a document to Mexico great service shout out to Richard took the time to explain me the process highly recommend
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May 2023 by Christanne C.
Went here for a pickup. Took a few minutes for them to come to the counter to help, but it was easy and simple once they were able to help. I've been here multiple times before. Usually no problems but sometimes really busy with a small parking lot. Parking can be an issue. Depending on when you roll though, it can be packed enough to not be able to park for quite some time.
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April 2023 by Parker Johnson
In and out in 3 mins. Easy Peasy.
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March 2023 by Krista W.
Richard was helpful from the time I called. I came in and was greeted by him right away. Turns out the shredding bin was full and wouldn't fit all of my paperwork. Instead of just saying "Sorry I can't help you" Rocio called at least 4 stores to find out if their bins were full and told me where I can go for the rest of my shredding. Richard was very helpful placing documents in the shredder. They turn a bad experience into a good customer interaction although the could meet my entire needs!
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March 2023 by Laura D.
Worse experience ever. This FedEx was supposed to deliver a package the 9th. Then I get a notification the address was wrong, when in fact it wasn't, even the customer service rep confirmed it was right. The moron driver, probably high af, couldn't find the location? ARE YOU KIDDING ME? So the woman said I'd get my package today the 10th. Now online it says I won't get my package until the 13th. ARE YOU KIDDING? next I'll probably get an email they lost it bc they're freaking idiots. I know kids that would work better, faster, smarter, Find a location better and be more suitable for this job than these clowns working there.
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February 2023 by Terry
I was delivered a box that should have contained 4 wine bottles but only contained 3. When called this FedEx they pretty much took no ownership. Asked to speak to management but hung up after waiting almost 15 minutes
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February 2023 by Andy Leung
Fast service and the staffs are helpful. I was confused at once about where to drop off my package. The staff at the counter helped a little when he saw me coming into the store
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January 2023 by S. SEKOU
Bad experience last year coming here. Wouldn't recommend
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December 2022 by Veronica V.
I created my Save the Dates and Wedding Invites on Canva and had them fulfilled through this FedEx. I give them a 10/10 and 100% recommend them. Not only was the order fulfilled incredibly fast (seriously...my wedding invites were done in a few hours), but the customer service was superb. I was concerned about a minor design aspect being left out of the original invites, and they reprinted (twice) to ensure I was 100% satisfied! I can't stop raving about how easy and simple it was to order and pick up through them. On top of that, the quality was great-the paper was nice and sturdy and the colors were exactly how I wanted. Also very affordable!
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November 2022 by LaVonne F.
"I" failed to use the self serve copier properly, just couldn't get it right. I needed assistance and Manager Rocio assisted me in using my machine and had to assist me in completing my task. I had to copy medical logs, my mother recently had a stroke and it seems that I couldn't get it together. Thank God for Rocio stepping in and helping me, not knowing the gravity of these charts I had to copy and the emotional stress that I was going through. She assisted me with a smile so friendly and professional that made me calm down. When I arrived, I had watched her busy bouncing around the store assisting others as well as handling business with other employees behind the counter. I didn't want to bother her at first so I asked another employee for help and he said let me ask my manager for what I wanted done. Rocio then stepped in to help (that's how I knew she was a manager) from the other associate.She knew what and how I wanted it and re-did the job for me. I frequent this location often because I normally have large jobs to print for the City of Carson and School District (LAUSD) both that I'm affiliated with. And I live in the neighborhood. I never seen Rocio before, but I can say that she's the perfect fit for management. Thank you Rocio for your help.Customer Service at it's best.LaVonne FedEx Store #1125
