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September 2023 by Arianna Alston
Really good service. I've taken my car here multiple times, they've fixed my brakes, my shocks, replaced tires, head lights and tail lights. Everyone is always pleasant and the prices are competitive. Would definitely recommend this business.
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September 2023 by Elizabeth H.
They are extremely close to me so that makes them very convenient. As far as pricing. Not sure cuz I didn't compare to other shops.
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July 2023 by Frank Sanchez
Excellent place, great attention and financing available for the tastes of your vehicle. great attention. excellent staff.
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July 2023 by Melanie C.
DONT COME HERE PLEASE I BEG YOU Used to be called Big O Tires and their reviews are tragic. I wish I would've read the Yelp reviews but I'm not sure if it's under new ownership. Sweet deal on new tires for $80. I would recommend them for tires but not for mechanical work. I went in two days ago to get new tires and they suggested a bunch of things to get fixed. I had just lost my job that week so I told him I can't afford much. He recommended me to use Snap which is a website that can give you credit towards their shop. You can pay monthly & 3 months no interest. I qualified and the manger suggested to me the most important thing to get done because it can mess up my car, being the radiator and the coolant, so I took his recommendation. They showed me exactly what was wrong with it and shows me proof and explained to me what I was looking at. That showed to me that they had great customer service. They seemed trustworthy and I even texted my dad right away excited that I might have found a good mechanic shop. I expressed my excitement to the employees and they said "yes leave a Yelp review we could use the help" that should've been a red flag because why are their reviews not good. The totally came out to $688. I put a down payment of $300. The following day my car wasn't accelerating anything pass 25 mph. I didn't think much of it because I know sometimes cars have to get used to the new work that is done to them. The next day after that I had a very important interview to go to and yet again my car didn't accelerate anything pass 25 mph & would struggle to go up Little hills on the street. I called and they said to bring it back today or tomorrow so they can look at it then i hung up. My car completely turned off after the call and would no longer accelerate. I missed my interview, an interview for my future. I called back and said "hey I just called about my car" and I was immediately put on hold for three minutes so I hung up and called again. They sounded annoyed that I called back. They didn't offer to pay my tow truck because it's their fault my car is in the middle of the street. Now I have to pay an additional $100 for a tow truck and have no money or job to really afford that. Very disappointed and now I have to take it back there in hopes the problem gets solved and that I didn't get scammed. Will update. But for sure will never bring my car back ever again. I hate how no mechanic is trust worthy and tend to be greedy.Update: my father recommended me not to go back. He called his friend who is a mechanic who said this job should've been $277 not $368. So I did get scammed. It's funny the manager wrote it all down and even made it seem like I was getting a deal. I'll take the L pay the money and take my car elsewhere. I regret doing things on my own. Don't come here.It gets worse:!!!!!!I came to my dad friends shop and they said they purposely put and tightened some bolts to my catalyst. When I went to 17Five they showed me how it didn't have screws and how it was loose but that it's okay and that they will help me out in the future with it. So clearly they put bolts in so I can come back and they can get easy money from me. They tightened them so hard Kings Auto Body is having a hard time taking them off. They did all this knowing I had just lost my job. May God have mercy on them.Sorry it's not king auto shop it's called Steve's Tire on Wilmington st. 100% recommend them.
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June 2023 by Chong Y.
I have been to many tire stores before, but I did not find a good tire store where I can trust people,with quality services, They are professional and excellent customer services.They really did a good job on my car. I was happy with the quality Iwork. I would like to recommend this tire store to everyone.
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May 2023 by Josh Mascardo
Friendly staff and customer service. Came to get an alignment for my car and all went well til I felt a vibration while driving on the freeway. My lug nuts in the rear weren’t torqued down properly and one was extremely loose. Who knows what could’ve happened. Make sure you check your lug nuts after if you get serviced here.
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May 2023 by Peter Chand
If you are looking for Great Service and Great People to deal with then this is the place. One Stop Shop.Gilbert and the guys here are amazing at what they do.Thank you so much for another great experience.
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May 2023 by Dvosha P.
I been to this place many times the service is very professional they are courteous and they work with you. They turn no one down. If you need anything done to your car this is the place to go for tires. They will help you out. I recommend this business to anyone.
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April 2023 by Moe H
Gilbert at 17Fives went above and beyond to help me fix the issues with my suv and saved me a lot of money. Gilbert believes in being honest with his customers and not taking advantage of their lack of knowledge because he wants good karma and it shows. Thank you Gilbert.
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April 2023 by Nayely Alvarez
This is my first time here at 17five tires, I worked with Gilbert and everybody has been so nice you get quality work never once did I know coming to a tire shop this morning and the owner is nice enough where he treated myself and my family to some donuts and bobba next-door I highly recommend you guys come and get your car needs done here best of the best
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March 2023 by Cool Char
When we came in, the owner flatly told us to come back in an hour without checking out our problem. When we came back in an hour, not only does the owner tell us to wait an extra 30 minutes, he gladly helps another customer that came after us, asking him what his problem was. We decided to leave to receive much better service at America's Tire down the street, where it didn't take us long at all to get our service. Incredible waste of time, it's almost laughable. Do your mental health a favor and never take your car to this absolute dump. Everyone working at this store should consider suicide, especially the guy with the glasses
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March 2023 by Ya Fav Nik
Every time I come to this location the service and quality of service is amazing!! I bought all four of my tires a year ago and still to this day all tires are in perfect running condition. Prices are very affordable plus they offer warranty on the new tires you buy. Gilbert always makes sure I’m satisfied with the condition of my car before leaving. And he always provides superior customer service to ensure I’m happy with everything. I definitely recommend coming to this location.
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January 2023 by Janira Rodriguez
Stay Away from this business ! They will try to scam you and give you the run around if you catch on to their scheme! You pay for one type of tires, and they will install a cheaper brand , hoping you don't notice ! Gilbert is a con artist ! He even has the audacity to act like someone else on the phone when you're fighting for your refund . Best advise go to a "known," (exp: American Tires) tire shop . Read all lowest reviews! They've changed their name 3 times for a reason.*****STAY AWAY!!*** Thank me later !
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January 2023 by Freddie T.
Previous name of business was Big O tires! They had countless complaints from last few years! Their customer service is trash!! If you want good quality service, do yourself a favor and spend your hard-earned money elsewhere! You can thank me later...
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January 2023 by Janira R.
I came to what use to be Big O tires (2020), at the time I was sold two Goodyear tires for $545, later realized the invoice wasn't mine but someone else's and a complete different name . What was I really charged at the time ?? . Two years later I came back to what I thought was great service and reasonable prices . It' is now 17five tires . I had a tow truck ($245) take my car with a flat to what I remember being a good tire shop . Gilbert the manager comes off very knowledgeable and friendly. He tells me to leave the car and he would order two Toyo tires for me with installation $420 out the door . I agree as that seems fair . . He tells me to come back in an hour because his employee is out to lunch. My boyfriend and I come back . After 49 mins , Gilbert let's us know the car is ready . My boyfriend noticed the tires on my car are NOT Toyo's as I had previously told him I had purchased . BTW, They make you pay prior to servicing or installing the tires ; but instead Walmart brand "Ironman," I go back to complain and Gilbert tells me he never said that !!! Are you kidding ! I don't know about tire brands i wouldn't have made that up . He Tells me he can exchange them for additional $30-$40 per tire . At this point I agree because I'm fed up . Call the next day he says "sorry Toyos are not made in the size you need, but I can get you Kumho tires. I tell him I wouldn't of paid $245 to tow to your tire shop for $120 dollar Walmart tires and pay $160 each . He states he will apply a refund for $100 and I am yet to see it (I have called 3 times and he hangs up on me ). I am reporting this Con-artist to the Better Business Bureau . Review your invoice charges and check what they are doing or installing . I'll never come here again . They are rip offs and I trusted this manager. I researched Previous name and they have multiple reports against them in BBB. Is that why the owner changed the name claiming "new management?" I was completely ripped off . Is it because I'm a female ? And at the moment I was alone and under a whole lot of stress . Go elsewhere. This tire shop rips you off . Read previous reviews with Big O tires name . I'm not the first nor the last I'm sure ...
