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March 2024 by K J
I read the reviews and was skeptical of coming here, but I'm glad that I did! 1st, I called to schedule an appointment. I spoke with Melvin, who was very helpful and friendly. When I entered the branch, I was greeted by Cynthia, who was also helpful and friendly as well. I had an appointment with Danisha, who is just AWESOME!! Thank you, Danisha, for all of your help.
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March 2024 by LIDER.
They took good care of me and were very kind to me.
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October 2023 by Xiomara L.
Amazing staff and products are great. Environment is great and so is the quality of the service.
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October 2023 by Alva Riley
Service was courteous. Blanca was very helpful and professional.
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March 2023 by NSXLA =]
The security lady is too busy chatting with friends, then to be of any use.
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March 2023 by Mauricio Jimenez
This place has the worst customer service ever
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February 2023 by Doogan Quinonez
They open at 9:am helpful!!
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February 2023 by Big Brother
Set up an appointment, get a text message while I'm in the bank cancelling my appointment, had to do business with the teller, who was more than helpful. Not my usual branch, since they were the only branch open on a Saturday.
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June 2022 by Matthew Leahy
Unbearably low service with lines that span the length of building. Don't come here unless you'd like to waste an hour of your time
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April 2022 by Christopher Winter
The Manager at this location is Ridiculous she actually wanted to put a hold on a cashiers check for 7 to 8 days while I have a business to run and sad to say it only happen this way because what I look like.
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October 2021 by Robin Quintana
Went in today to get some cash. Robin helped me and she was great! She gave me information to help me next time and got everything I needed done quickly.
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August 2021 by Nicole P.
Bank of America's gone WOKE!! Beware, they don't respect us. They're out to destroy the United States of America. Boycott!!!
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June 2021 by Ligia Oscar M.
In this place the customer service is horrible. I had a bad experience with the people in this place. These people should be trained to give a better attention to the customer.
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June 2021 by Steven B.
If I could leave a 0 star I would. I came in to make a deposit to an account. Previous manager allowed me to make some cash change. I didn't have my card with me today and they wouldn't give me change. Thanks. Now I need to come back.
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May 2021 by Trina K.
Attn: MANAGEMENT; this is about your employee SAHARA This is the second time I've come to this location and have had to deal with the disrespect and rudeness from the lady who stands in the front and does nothing whatsoever; Sahara. (I believe that's how you spell it) she comes up to me while I'm holding a dog and asks ''What kind of service does your dog provide?'' I respond ''She's not a service dog, she is a regular dog.'' Sahara then proceeds to say ''She can't be in here because she's not a service dog and people can be allergic; we had a lady who passed out once because she was allergic to dogs.'' I want to ask how does her answer make sense whether the dog is a service dog or not making them allergic to other people? So if it's a service dog that makes people not allergic to the dog? Makes no sense. To add it states in the ADA (American Disability Act) that you are not allowed to ask ''What service does your dog provide.'' That's going against someone's disabilities if they do not want to disclose it. I admitted the dog was not a service dog in the beginning; however Sahara should not have started the conversation off asking what service does the dog provide. Off limits.
