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March 2024 by MYang F.
Wish no star at this store only because of 1 person The store manager name Henry (sorry no last name) Considering his position you would think that he will be willing to help on an issue that lingered for almost over a week. Instead he avoided to make an effort to help. I didn't have a service for almost 3 days So imagine my frustration (especially being a customer for 20+ years). I wish there's other ways to report this incident with a hope that a corporate person with an authority can make a change in this person's customer support attitude. So sad ! On the other hand .. 3 people did helped me with the 5 trips I did to fix the issue. 5 stars to all of them Marcus Dexter and another store manager Dorian
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March 2024 by Tangela R.
I will not be coming back to this location. Chris helped me and he was really rude, and look bothered with what I needed help with. He was more interested in watching the basketball game. I don't like the way he responded with what I needed help with. My own mother had to help me because I was struggling with anxiety. I do appreciate Dexter for walking over and being understanding of my situation. I wish he had helped me instead. Save your time by going to another store.
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February 2024 by Lori Beck
Very professional helping an irate customer.very help full
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January 2024 by Michele L.
Went to the Carson location yesterday because my brother needed a phone upgrade & he's on my plan. We were instantly greeted by Dexter, and he made the whole process more enjoyable just with his personality and conversation. Super cool guy, and I would definitely want him on my team. Carson, you scored a gem with Dexter. When it's my time for an upgrade, I'll definitely call to make sure I can make an appointment with him. Thank you for the great and timely service since my brother had to run off to work.
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January 2024 by Richard Larios
Marcus did a fast job in changing my mother’s physical SEIM card because it’s an older model phone when I couldn’t upgrade her phone to a newer mobile device
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January 2024 by Wayneshia Taylor
David in Carson were extremely helpful. Amazing customer service, detailed, patient, polite. I came to pay my bill and he helped me beyond measures by recommending products more suitable for my lifestyle.
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January 2024 by Nikki Pineda
Michael S is amazing! I mean, they’re probably short-staffed because of the holidays but they were sooo patient and accommodating.
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January 2024 by Maria Bustillos
Absolutely satisfied with the service I got from Dexter! Very helpful, knowledgeable, thorough and professional! Thank you for your help. Blessings
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December 2023 by Josephine Luzroque
my cellphone was locked cant recieved text or call. My cellphone was locked in Mexico tower, and the staff's very helpful and professional.
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November 2023 by Dana Mendoza
Trying to return an online order with the invoice included in the package & declined to help you with the return. When you're trying to purchase something they are happy to help but not with the returns. Terrible service.
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November 2023 by Josh
Just signed up with Dexter. Got me exactly what I needed! Great customer service, thanks G!! ??
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October 2023 by Amerika Peacher
Marcus was personalized customer service . Took time to listen and fix my phone cracked screen protector. He made sure to explain to me the store is a corporate location . I felt at ease getting assistance from him while he greeted others walking . I definitely would come back to this location in person knowing I can get help kindly .
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October 2023 by Raul Garcia
The guy was really nice and patient. He helped me solve my problem real fast
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October 2023 by Luis Alberto Zesati, Jr.
Luis Alberto Zesati, Jr. Was BornIn Long Beach 1995 But Luis Is In CarsonLuis Zesati, Jr. And Luis A Zesati Is 28In 2023 I Will Turn 29 In 2024 In JulyAnd I’m Sorry
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September 2023 by Tatiana Taylor
Why IS AT&T SO WACK!!!! For weeks I have no service anywhere I go! This sucks it’s driving me insane. Terrible service! I hate I chose AT&T as my service provider. It don’t provide no service!
