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July 2024 by Dani C
Thank you Jennifer and Paden at Insight Environmental for your quick response and attention to detail. I highly recommend Insight Evironmental for asbestos/mold mitigation.
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December 2023 by Stu Sherman
I am very dissatisfied with Insight Environmental. They treated me poorly and unprofessionally.In August 2025, our home experienced a significant plumbing leak at the hallway bathroom in the middle of the house. The leak detection company we hired to locate the leak per the plumber’s request told us that because the home is in Los Angeles County, asbestos testing is required before they could cut into drywall, or they would incur a $25,000 fine. They recommended Insight Environmental. Insight took several drywall samples, including a sample from the front door area which was more than 25 feet away from the leak area where drywall would be cut. The asbestos test results were negative except for the one sample from the front door area which was positive. Therefore, we were deemed to have failed the asbestos test, and would be required to use a remediation company at a significant expense to make the drywall cuts.I asked Insight why they took a sample more than 25 feet away from the leak area where drywall would be cut. They said they were “following procedure.” I insisted that they perform a re-test in the area where drywall would be cut. They performed the re-test at their expense and the test was negative which meant that no asbestos was detected in the plumbing repair area where drywall would be cut and the leak detection procedure including drywall cutting could be performed.The re-test delayed the start date for the leak detection company to locate the leak which further delayed the plumber to schedule the work to repair the leak.I emailed the Insight manager to request a further explanation of their procedures to understand why they took a sample from more than 25 feet away from the plumbing repair area. I asked for the name of the LA County law so I could read the details. The manager never responded. I left voice mail messages. I called the office assistant and asked her to prompt him to reply, and she promised to do so. I emailed my letter to the office assistant. After not receiving a reply during the next four weeks, I emailed the office manager with copies of my previous emails requesting a reply. I never received a reply.After 90 days of attempting to elicit a reply from Insight and never receiving a reply, today I called the office and asked to speak with the office manager. While I was explaining my request, the office person interrupted me to tell me I need to take this up with the company owner and she hung up on me. I immediately called back to ask for the name and contact information for the owner. The office manager answered the phone and spoke rudely to me, telling me she would not deal with my situation.
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May 2023 by Jason Hylton
An absolute pleasure to work with. The best local environmental consultant. Fast service, fast results, good people. 5 Stars.
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April 2023 by Cheryl G.
I feel like I was ripped off by New Life Bath & Kitchen, who said I need to get testing for asbestos. They gave Insight Environmental my number to have testing done. I feel like they are in this together on making people get this testing. I felt very pressured by both companies! Not worth it and way to expensive!!! Didn't need it done as repairs were minor and they charged me $430 to poke 3 holes in my walls and the guy was only here for about 10 min. I would advise getting quotes from reliable contractors as they just give you a estimate for the work that needs to be done.
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April 2023 by Cheryl Gunlock
I feel like I was ripped off by New Life Bath & Kitchen, who said I need to get testing for asbestos. They gave Insight Environmental my number to have testing done. I feel like they are in this together on making people get this testing. I felt very pressured by both companies! Not worth it and way to expensive!!!
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February 2023 by Computer E.
I talked on the phone with Chriss. I thought he was great! He took the time to educate me about mold and was honest (not just trying to make a quick buck). The call wasn't rushed, or pushy, or high-pressure salesy. Based on my interaction with them, they seem to be a trustworthy business and I am adding them to my list of companies I trust to help me manage properties
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February 2023 by Exequiel A Lacambacal
Excellent job performed by this company to our church classroom.
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February 2023 by Gerard Geloft
The receptionist is not very nice.. I thought their job was to be welcoming
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May 2022 by Nick F.
They were very helpful. Quickly arrived, and assessed the situation and gave us great advice. I would work with them again.
