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November 2023 by Rebecca Yarkoni
I’m a local resident and very thankful we have such a wonderful Chase Bank in town .The tellers are so professional and honestly just so nice .Thankful to do business at this branch .
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October 2022 by Nicole Hart
D0gsh1t bank wanted $10 a check to cash 2 checks that were not payroll checks from THEIR OWN bank. Total scam! This is EXACTLY why I will never have a Chase bank account. Tried to save a trip to my bank which is in ventura, thanks for nothing Chase! ::insert hands slapping Chase execs faces here::
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October 2022 by Scott Toepfer
With the money the banks make youneould think the ATMs would not only work but be a bit more updated ?♂️
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August 2022 by Miguel Cervantes
I had a great experience with Brenda,she is very professional and polite,I like her service. Thanks again Brenda.
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November 2021 by Cervantes Trucking Cervantes
I had a great experience with Brenda,she is very professional and polite,I like her service. Thanks again Brenda.
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May 2021 by abhishek Bhandari
Take forever for customer
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January 2021 by Carol K.
I opened a new checking account and was assured checks would be coming soon. After three weeks and no checks, I went into the Carpinteria branch, " I don't know what happened, I will reorder". Three more weeks pass, I go in again, this time I was told I would get complementary next day shipping. Seven days pass. I go in again.... Also, I deposited a large check. Seven day hold, of course. I write a check dated for nine days later (weekends don't count, of course). The check bounces because my check had not cleared! And I was charged $34 fee, This is the worst bank! Staff is not that knowledgeable.
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January 2021 by A H.
This branch is many steps beneath the Montecito and Santa Barbara branches. I am surprised that management allows such poor customer service and rude employees at the Carpinteria branch (as this is not my experience at the other branches). Luckily, there are other banks in Carpinteria....and it might be time to move my money to one of those. Disappointing.
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April 2019 by Hector Zamora
Bank sucks customer service
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March 2019 by Jackie Bolster
Branch is small, but mighty BIG with personable, helpful staff -who greet everyone with a friendly smile and by their name. Manger is friendly and always available.
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July 2018 by Lindsay M.
The atms now give $100's and $5's as well as $20's. The atm on the street side now has a limit up to $1000 and if you forget your debit card at home, simply use your "Apple-pay" or whatever service your phone offers to virtually put in your debit card so you can pull money out, make a deposit or even make a credit card payment. I also love how you can get "mini statements" and check images on receipts! Chase has the best technology I've seen from any bank!
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July 2018 by Elizabeth Granada
Adrian Martinez, his knowledge and assistance brought me such a sense of relief! I want to THANK HIM for his help AND CHASE for hiring such a GEM! SINCERELY, THANK YOU
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March 2018 by Irma Gonzalez
I have always received great service at Carpinteria branch. Fast, efficient and knowledgeable staff. I'm usually last customer of the day. This bank closes at 6:00 p.m. and fits great in my schedule. It is great that they know you by name!
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March 2018 by Mrs Kate.Fraley
Closed 15 minutes early on payday. Watched all the bankers leave and not one of them could help. I am so frusterated.
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February 2018 by Douglas kineg
Came in to open an account. What disorganized schedule with such a short staff. How does this place survive on pay day. No one in the bank but one person. Wow! Who's running this place? Really? I've waited over 40 min. Horrible horrible. Stay away if you're in a hurry.