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October 2022 by Leah C.
Just walked out of this place. Three bankers in the building, two of them standing together talking, one at a desk by themselves and I'm told nobody can help me? I'm not asked to wait a few minutes or make an appointment. I'm told to call. So what am I banking with you for?? Looking for a new bank now.
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July 2022 by Barbara R.
8 people in line; 2 tellers; other bank personnel going in and out of back room . 7 empty windows. Seriously considering moving to a bank that has better customer service
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May 2022 by Angela B.
I never leave reviews but this branch gives Wells Fargo a bad name. I have had an account with Them for years. I brought my two adult children in yesterday we planned on opening 3 accounts between us. We were never even acknowledged when we walked in. There was no sign in sheet either. We sat down while the only account manager was with other people. We waited 30 mins (again with zero acknowledgement from anyone) those people left and the bald man still ignored us for 20 more mins until we finally left. I will never come back to this branch and we are opening the other accounts at a different bank all together because this is their closest branch. Terrible customer service!!
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April 2022 by Zeth K.
I went into this branch to do two things. Deposit a check to pay my mortgage which is actually in my father in-laws name and open an account and business account. I deposited the money for the mortgage and then said I want to open an account. The teller looked at me and said no. We don't have time to do that. You can go online and make an appointment. Since when do you need an appointment to open an account? Do they not want my money? Then she second guesses herself. As she is processing the payment she sees my father in-laws account and immediately changes her tune thinking I am him rather than being smart enough to read the name on the check which is mine. She calls me by his name and gets uber professional sir this sir that and let me have a manager come right now to open an account. Says she can open it immediately. Then I say oh thats not me thats just the name on the account. She then again goes back to oh well we don't have time for you today. Pretty ridiculous.
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November 2021 by Zane T.
I asked the bank teller if i could use the phone or ask if they could call for me because it was an emergency.I have no phone on me at the time and also needed to call because no pay phones in the area. The manager came up to the desk and looked at me with a demeaning attitude and so did the women tellers,all mexicans. They treated me with racism,plain and simple. I know it when i saw it in their look and that arrogant attitude.Worst Wells Fargo bank i have been to!
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November 2021 by B B.
Horrible customer service! It's like no one knows what the other one is doing! Very poor management- obviously since the corporation has had problems with embezzlement
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September 2021 by Baxter B.
I had closed all my accounts w/ Wells Fargo b/c of how poor their service, the hidden fees & the major mistakes they consistently made. Today a non-profit organization paid me back a small amount of $120 on a Wells Fargo check. 1st off they charged me $7.50 for a "convenience fee" to cash a check from their own company. How is this even legal? 2nd the lady that apparently is in charge of the tellers decided that I was going to be the person she was super rude to today. She made me take off my sunglasses to "prove" the pic on my passport was me, while I'm wearing a mask that is covering half my face. Unnecessary power trips like this are a sad sign of low self esteem combined w/ self entitlement. Especially over a mere $120 minus their ridiculous inconvenience fee of $7.50. I told the non-profit all of this & the board is now voting to remove all their accounts from Wells Fargo. Also the individual members are now considering moving their accounts as well. So good job, b/c of your poor customer service & ridiculous fees, you have already, & will most likely will lose 7 figures in business.
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September 2021 by Jan H.
I love this branch. Everyone is friendly and helpful. The manager Juan is easily accessible. My personal banker Zack is awesome. I feel welcome and comfortable every time I go there.
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May 2021 by Aboobakr S.
First it worth to mention that it is my first time give someone low rate and its due to my hopelessness.The worst bank in the world I have seen yet, they ruined my credit and no is responsible for this. I recommend everyone before they ruin your credit history close all your account with this Unprofessional Bank..
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March 2021 by Amanda. O.
Minus stars if I could!!! Worst bank ever!! Spent 25 min in line only to be told that I needed an account number to make change for $40!! The place that I was getting change for is a small local business and has been with WF for over 30 years. Ridiculous
