9AM - 7PM
6328 Fair Oaks Boulevard, Carmichael“☆☆☆☆☆I dont review often but in my latest experience as a customer here, I felt it was necessary. I obsessed about a pot that I left at the registers the previous night so I went back to find it. The manager (I assumed due to how she came across - confident and knowledgeable) said the pot was still there and was just waiting to come back on the floor. I waited for 2 hrs (!) but witnessed her the whole time and she deserves to be commended. Not only was she juggling many things at once and working really hard, but she was courteous and extremely professional; even while managing difficult customers she showed grace. She walked past me a bunch of times going back and forth to register calls for support, to coordinating and managing workflow and breaks, to even helping stock items in an effort to help find my pot! She checked in multiple times with me (and others), and apologized multiple times for me waiting when it was really my own fault for leaving it in the first place! She was amazing, aware and had full control of that whole store, but was so nice! I ended up leaving without my pot but told her I would come back the next day and that obv she did all she could! At this point she was at the registers bc it was super busy but I could feel her compassion for me about this pot bc she knew I wanted it so bad! I went in again today and I FOUND IT - WOOHOO! I asked her name so I could give her the feedback she deserves and her name is RASHAUNA. I was so thankful and also impressed and inspired by her. I could go on but I just wanted her to get a huge shout out and thank you from me and hopefully her other goodwill corporate family bc she truly deserves it. <3 Thank you Rashauna! I love my pot and you!!!”
9AM - 8PM
4126 Manzanita Ave, Carmichael“I come here at least once a month. But it's always to drop off donations. The person that receives the item is ALWAYS nice, friendly and polite. They look through the boxes to see if there's anything that is not accepted and rarely do they find anything like that from me. The loading area is always clean and neat. They have an ample supply of carts to put your boxes and bags in. Yesterday it happened. He thanked me and said, "but we cannot accept this item." I apologized and said, "Now I know." He thanked me for my donation and offered me a receipt - they always do. I don't need them - can't claim this stuff anyway. So I like coming to this store, it's the closest to my house and near to a lot of businesses that I patronize. This way I can incorporate a bunch of stops and be MORE EFFICIENT!”
“This place is amazing! Clean, organized, definitely fair and reasonable prices! Staff and their volunteers are friendly, funny and helpful! My favorite thrift around!”