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February 2024 by Soney V.
This location is very close to my house so I frequently visit. It was particularly busy today, but as I was leaving, I noticed the manager was out getting carts, some people might complain that oh he should've been helping on the registers, but anybody who's worked in retail knows that the last thing Manager wants to be doing is rounding up carts. He easily could have pawned the task off on a cashier and stepped in for them. It was nice to see him out doing whatever needs to be done to keep the store running smoothly. I believe his name is Dylan but I'm not certain. Previously they had obnoxiously loud pages for phone calls but those have subsided and are at a reasonable volume level now. TLDR : Manager works hard and takes care of his employees and the store is pleasant to shop in every time I go.
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October 2023 by Deborah G.
Don't buy gift cards here they don't work . I bought two $25.00 iTunes Gifts and they were active but when I went to put them on my phone and my mom phone they say they used. I went spoke with manager he say they had fraud gift cards. He call the number gave me a number saying they should contact me with a week . This was in August it October now. Still no one contacted me. I've called no answer left messages, and waiting over hour on phone them got disconnected. I'm out $50 still no answer no response. This is unfair and not acceptable customer service. If they know there fraud going in they should stop selling all gift cards. I found out this I also happened with target gift cards, visa gift cards. This is not fair I want my $50 back. I'm leaving this review to hopefully stop other customers from buying gift cards.
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September 2023 by Arianna B.
For the record, I don't shop here anymore, but today I needed to get gas and air in my tires. I've already had a lot of bad experiences since the parking lot is full of (sometimes violent) tweakers, but I figured it was 9am and it would be alright. Gas station was fine but there was a car parked with two people doing drugs in it where the air pump is- so they were not the type of people you politely ask to move. They ended up saying some not nice things to me when I tried to get air from the other side. It would have been uncomfortable for just about anyone but as a young woman I definitely felt the need to just get out of there as fast as a possible. I will not be back. Get better security or lose your customers. Corporate should be made aware that this is happening as well.
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July 2023 by Kathryn F.
The quality of this store has declined immensely all the organic vegetables are always rotten literally their water hasn't been working for two weeks... there's never any indication as to when it's going to get fixed and I think they charge so much money for their products that they should keep good things and working machinery is in their stores for their customers and not to mention the US Bank that's at this location the employees are so damn rude.. that has nothing to do with Safeway but it's an all together experience and like I said the quality is just declining:(
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June 2023 by Benjamin B.
Not sure what these people do when they say they are shopping. Takes an hour to shop for 8 items. Pretty wild..
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June 2023 by Renee R.
This Safeway has the nicest employees working here! They are always polite and helpful and always greet me when I approach the register or they see me walking down the isles. They have great sales and digital coupons that save me a lot of dough!!! Prices are up everywhere, but I see Safeway at least tries to give us discounts to save as much moolah as possible!! Love this store!!
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June 2023 by Stephanie P.
Twice was overcharged for deli Sandwich. There's a sign above the deli,,, Most sandwiches are $8.99. Then I see a sandwich ( fewer choices) for $5.99. So ok,, I could get something in my tummy and save $3 bucks. Go thru checkout,, eat in my car,, before heading to my caregiver job. Look at the receipt. I WAS CHARGED $8.99 Another time, on a sandwich DEAL DAY WHATEVER,,, I got the Z" DEAL" which is supposed to include your SAN/ DRINK/ chips. Nope,,,, all those were separatelyRang up. Something to do with the STICKER THAT TELLS THE CLERK WHATS IN THE WRAPPER??? Neither time, did I have time to go have it corrected but I have not been back. There are over 1,000Complaints online for SAFEWAYS,, all over, on complaint board .com. I give up. These dollars add up and I work too hard for them.
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April 2023 by Sam S.
Carmen is the best cashier here. She's always so friendly. Keep up the awesome customer service! I enjoy shopping here I just dont like how the homeless people hang out here. I like when security is here.
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January 2023 by Vadim N.
Dylan was extremely helpful. We had a double charge and he went above and beyond in helping us recover our receipts in order to prove the double charge as well as issue the refund. He was very kind and understanding, if management is reading this review he deserves a major raise!!! We've seen him at the store for about a year and he has always been helpful and kind to customers. Seriously give this worker a raise!! No joke!!
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September 2022 by Annette A.
Why is the Safeway truck with trailer attached driving down Cypress Avenue when there is a 7 ton weight limit posted? Until recent years I see more and commercial trucks including Sysco traveling on Cypress Avenue in the early morning that appear to be over the posted weight limit. I saw the Safeway truck this morning around 5:30am. It's additional wear and tear on roads that were not designed to carry the amount of traffic and weight. Thanks to GPS, traffic is now being funneled down streets not designed for it. I could pull video from my security cameras and forward to the agency that is supposed to enforce this.
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August 2022 by Tibor Horvath
The only grocer who carries Hungarian hot wax peppers, 24 pack club soda cans, love their Jalapeño bread, florist on duty, bank. Asset protection measures so I don’t pay for other’s freebies!
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July 2022 by Douglas S.
FILTHY. The front of the store had decaying garbage all around and looked as if it hadn't been swept in several days. Floor inside the store likely FILTHY, didn't look like staff was even mopping up spills. No courtesy clerks at all (about 3 pm on a Saturday afternoon). ONE overworked checker (to her credit, she was trying her best!) on a full-service line, without a courtesy clerk to assist her. One other "less than 15 item" clerk. THREE persons around the "self-service" area, not apparently really doing anything but gabbing with each other. Asked for the front end manager or the store manager, I get responded to by the "Number 3 man" on the floor, who was dismissive and gave the usual "COVID" EXCUSES for failure to properly staff.Hey, I can go to Wal-Mart or WInco if I want surly, unresponsive store personnel and filthy conditions. I had thought that Safeway was better than that, I guess that I was WRONG.
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November 2021 by Mel L.
This review is strictly for the Starbucks inside this Safeway location. The grocery store itself is great, and I've been shopping here for years.I came in on a weekday morning and the barista was helping the customer in front of me explaining what pastries they had. He wasn't helping me but he seems very helpful in general. However, there was another person behind the counter (not sure if she was a manager or barista or what) but I was standing in line just trying to purchase some cups while she stood there washing her hands and joking around with other co-workers. She didn't acknowledge me much less help me. Just plain rude, and they weren't busy or anything. I ended up going to self checkout and missed out on getting Starbucks rewards because this person was apparently too busy to do her job or even just to tell me someone would be right with me! Just acknowledge your customers please. It's pretty easy to do.
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December 2020 by Mark Harrell Jr.
Thank you for not judging me for showing up every week to buy a handle of Evan Williams and go straight to the express line...