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December 2023 by Suzanne Rapach
The Friendly's staff..great finds@
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November 2023 by Jennifer C.
Out of all the Ross Stores within close proximity to Citrus Heights, this location has been the best as far as selection and organized merchandise as one would expect from any store. I can tell you that this location is probably one of the few where you can find the bras according to their size marker. I also found the staff to be helpful and pleasant too! Shoes, Handbags ( locked and unlocked brands), and cosmetic (locked) are frequently an A + to B at this location.
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September 2023 by Jessica
I enjoy going to this Ross. Staff is always friendly and the store is pretty organized compared to others I've visited
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June 2023 by Danielle H.
Holy smokes!!! My daughter and I walked in here and we're stunned at how clean and organized everything is. Nothing on the floor....clothes straight on the hangers and a smile when we checked out. Hand's down the cleanest friendliest Ross in the city of Sacramento!!!!
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June 2023 by Oksana Bugriyev-Gorodetskaya
Love this store, seriously, the manager of this store knows what needs to be done, that's for sure. Clean, nice, everything is so easy to find, I was really surprised to see a store that cleaned. Good job ?
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June 2023 by Amanda Karn
This Ross has a better selection than some of the other Ross stores. Their shoes are usually stocked pretty well, although name brand shoes like Nike and Adidas are over priced. And if you want a decent handbag like Michael Kors or Calvin Klein, you'll get better prices almost anywhere else. However, I will say they have a nice selection of Betsey Johnson and Guess bags and purses and they are all at great prices. The clothing at this Ross location is better then other Ross locations and definitely more organized.
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June 2023 by Hilda Rendon
I loved it here! There was tons of stuff I liked here! Well, stocked unlike the Ross in my home town. Use the BIG shopping carts. The little ones were all wheel locked.?idk why.
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May 2023 by Sarha Riley
The amount of theft here makes it nerve racking to shop.. makes the store clerks on edge and rightfully so.. just know there will be lots of alarms and people there trying to grab and dash..Besides that, it's regular Ross..
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April 2023 by Lou
This Ross has excellent service . The lines can get long . They always have inventory . My first stop on a shopping day .
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April 2023 by Neda Soudani
This store was my local store and I always been there for shopping either my self or my home.. Today I went there to shopping for myself so I felt I need to go bathroom. I asked the lady by fittings room I need to go bathroom, she answered me bathroom is closed. To be honest I got so disappointed and dropped off everything I was going to pay for them and left the store.
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February 2023 by Naten S.
Rose .... manager or assistant manager was rude and disrespectful!On January 24TH was last day to return Christmas unwonted gifts so I brought few bags of clothes and shoes in hope of return BUT as soon as walked in she said to me that i need to make a return first as i have few bags of them and her store will be closing in 30 minutes so I rolled my cart to the return lane. Just letting you know there was no one in purchasing line nor return line! So Rose was talking to the only cashier about me saying that how late it is and why I did not come in earlier for that return.... they were suggesting to each other how to excuse themself from taking the return! They both was just standing in the customer service cubicle gossiping about me (and I was hearing it all!!!) BUT NOT DOing THEIR JOB!!!!! When I said that you have been already taking me for the return instead talking about me and my return, on which Rose said that's I won't be taking your return at all as it is now 20 minutes before closing and they need time to process my return on which I said it doesn't take more than 10 minutes because I have matched all receipts with items. Rose completely ignored that and with a demanding by raising her voice said that she would not except my return at all and I have to come back next day! ROSS CEO- why and how and where do you find most rude, disrespectful personal and let them lead team therefore setting HORRIBLE example to their employees and representing FASEs as ROSS headquarters CEO !!! I do not know if it is a store policy or not but Ross dress for less CEO should take it to a consideration!!!
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January 2023 by David Wayne Johnson
It is clean, well maintained and stocked, always have what your looking for when the others don't, the prices are medium and the quality of their merchandise is above par. No complaints with this trendy establishment.
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January 2023 by Mr.Steve Aguilar
I was in and out without a doubt. No complaints or issues with Ross. Make sure you don't get distracted by other items you don't really need. So many things you think you need and then your spending way more then you had wanted to. Then you go to return and get distracted all over again lolStay strong ? my advice: is to alwaysDouble check your items and receipt before buying\leaving.
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January 2023 by Wendy Myers
Terrible selections. No shoes. Very little clothing in my size. Size 8?
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December 2022 by Richard Gomez-Dunton
Great customer service there they should run a training class on how to treat people that go to their stores or any store Walmart For instance
