Ross Dress for Less on Manzanita is noted by customers as a clean, organized, and well-set store that appeals to shoppers. Many find the staff to be friendly, personable, pleasant, and helpful, contributing to good customer service. Reviewers frequently mention they can always find something, with a selection that is among the best compared to other nearby locations. Specific departments like shoes, handbags, and cosmetics are often rated highly. The store management is seen as caring, keeping merchandise neat. However, a major concern is raised about the hiring process, which appears to favor one ethnicity, leading to perceptions of discrimination and a lack of equal opportunity. Additionally, the Men's department is criticized for limited choices for seniors, catering more to younger buyers. Despite these issues, it remains a favorite location for many.
I can always find what I’m looking for, but lines are always long with only 2 people on the register, it’s always messy, and sometimes it can be overstuffed with merchandise so it’s hard to push a cart down the aisles.
December 2025
I like going to the Ross store on 6045 Madison Ave Carmichael!! Very clean and organized store !! And the stuff members are professional and friendly! Keep up the great work guys !!👌👌👌
September 2024
always long lines but if you find what you’re looking for worth the wait