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May 2023 by Mejong A.
I've used the RiteAid on Manzanita for several years and just have to comment on their exceptional customer service today while I'm getting my travel shots. Pharmacy staff have always gone above and beyond and are extremely helpful. One situation involved me needing to pay for my son's Rx out of pocket. The pharmacy person helped me get a refund and found a way to get it covered under insurance. I'm not sure other pharmacies would have gone out of their way to do that. Thank you for exceeding my expectations!
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January 2023 by Angie N.
Ever since the new pharmacist took over the pharmacy has been lacking. Every time I go to pick up my prescriptions I have to wait. It does not matter if I call it in and pick it up the next day or two days latter, I still have to wait. The reason people call ahead is that they just want to pick it up and go! Many times I have to wait in line (they cannot help that) but then then having to wait another 10 - 15 min on top of that WHEN IT SHOULD HAVE BEEN READY IN THE FIRST PLACE is poor customer service. Looking for another pharmacy....
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November 2022 by Lala A.
Pharmacist was incredibly nice and helpful! Shelves were stocked but not enough to take advantage of the deals (buy so many of the same to get a certain price). Understandable though. Associates were present although no one on the sales floor approached me or asked if I needed help. But overall good experience.
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October 2022 by Eli I.
An awful pharmacy. I have issues almost every time I need to get my prescription. It's either they won't let me pick it up until the morning I am out, then won't have it filled until the end of the afternoon. It's so rude and dehumanizing to call and try to get help with something they hang the phone up before you're even realized the conversation might be over. I am so disappointed I live next to this pharmacy and have to drive further to a decent one. So frustrating every time I need to get something filled. Every time I call, I get a different answer about every question I have. Some staff are nice. Some are assholes. It's like playing the lottery to get my meds. So awful
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September 2022 by Google user
The time to have prescriptions filled is always a long wait. I am not sure if they are understaffed or if their staff is inadequate. But the wait times need to be resolved.
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September 2022 by Michelle D.
The ABSOLUTE WORST pharmacy I have EVER been to. I was forced to have my prescriptions sent there after my local wonderful pharmacy was literally driven through. I have gotten my prescriptions refilled twice. Both times the pharmacist and/or assistant were rude and lacked any empathy or human kindness at all. Called my latest refill in five days ago. No notifications that it was ready. Called to check in it and the rude pharmacist or associate answered the phone and was so rude I transferred my prescriptions to another location. Stay away. They don't give a crap about their job or their customers. Shame on you Rite Aid for letting them continue to treat customers like this.
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September 2022 by Suzi Y.
The store itself is ok, but the pharmacy is a nightmare. The pharmacist is always very rude. Patients are treated like garbage. Free advice: go literally anywhere else.
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June 2022 by Ronnie B.
Very well stocked, clean and professional friendly service! Have resisted shopping here in the past but came here as it was en route to my destination and was very pleased with the new "look" and atmosphere in this Rite Aid! Will make this my Rite aid stop for sure in the future!
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May 2022 by Local Ander
The time to have prescriptions filled is always a long wait. I am not sure if they are understaffed or if their staff is inadequate. But the wait times need to be resolved.
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July 2021 by Danny L.
Hey Pam, why would I want to contact you? Because of your generic reply? Today I called in a rx in the morning and they said it would be ready by 3:30. I come in at 6 pm to get it and I'm told it won't be ready until 7 p.m.
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May 2021 by Michael916
Had a prescription from my workers comp Dr that was denied by workers comp so I had my old Rite Aid pharmacy try to run it under Medicare Part D and I only paid $1.25. So, after trying to fight Zurich about the medication and realizing it only cost me $1.25 I had given up trying to get them to cover the medication. I have been telling pharmacists to just run it under my Medicare and multiple of them at 3 different Rite Aid locations have ran it no problem. Today I am questioned about my medication and why its not covered before being accused of fraud. I was shocked, embarrassed and angry that I would have no medication for 2 herniated discs in my lower back for the entire weekend. Apparently, I needed to have it ran and rejected by workers comp so my secondary insurance would be free to cover it.... wow... thanks for accusing me of fraud because I am unfamiliar with the proper etiquette in getting my rejected medication covered. You went from having a 10 year or so customer to having a customer so embarrassed that I will literally go anywhere else to fill my medications every month. Thanks for giving me a terrible weekend and making me feel terrible in multiple ways.
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May 2021 by dillon matton
Awesome pharmacy always so helpful!!?
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March 2021 by Christina B.
I was in severe mouth pain after I left the ER with the roots hanging out of my gums and teeth and the pharmacy was about to close. My husband ran in as they where closing and and they filled my pain meds for me even though they needed to close and wanted to go home! They are the best and I am so appreciative of them for doing that for me because I was in sever pain. Thank you!!!!