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March 2024 by Jonetta Boutte
Lady in pharmcy just lied to me I ask about a medicine and she straight lied that's not ok to lie to customers
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November 2023 by Susan Diehm
The pharmacy staff is so helpful and nice. They are very professional. Thankyou
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July 2023 by Paula L.
I switched to Raleys (from nearby Walgreens because it was always way too busy for the amount of staff on duty and repeatedly I went to p/u RX's and they were so behind they were never ready and it kept requiring 2-3 visits to get what was needed) hoping for better and more reliable service. I am delighted that I made the switch. So far I have picked up new RX's as well as refills and they have been ready every time. The staff has been personable and helpful. Thank you!
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May 2021 by Zach T.
I wouldn't give this pharmacy a single star if I had my choice. Horrible service. Provider requests are sent after two days from the time a refill is requested. They stand around while you wait in line, and make it feel as though you are an inconvenience. Not surprised they have been sued in the past. Raley's should be ashamed to have this under their corporate umbrella. Never again.
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November 2020 by Milton Woodberry
Very friendly staff! I like that store.
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August 2020 by joe blow
worst cust service ever. needed my meds yesterday as im in a lot of pain. never got my rx, wouldnt call my dr. Then the following day I get a text that its ready. I show up 15 minutes after the text and they are freaking closed for lunch at 2pm in the afternoon. what a waste of my time. then they show up and dont even start helping their customers. they have to open every counter and drawer.....while i just sit and watch in pain.... garbage cust service if you ask me.
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May 2020 by Lucy J.
Update: I went back to Raley's Pharmacy the next day and they were closed for lunch- that is understandable, bad timing. Today is day 3 of trying to pick up my prescription. I have horrible poison oak on my face, neck and back. I get to the pharmacy and am told, yes, they received my rx on Wednesday, today is Friday and it is not ready.........
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January 2020 by Anna M.
I love how clean this store is. It's amazing that it has different aisles with thing in different places .
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January 2020 by Grace B.
It's the grocery store on my way to work and my way to go home. It's pretty much like the typical Raleys. Very clean and well kept. The customer service is always on point. Just like all the other Raleys. I really like coming here because it's convenient for me. If I need a last minute pick up for pot luck, it's the first place for me to go to. If I need something for dinner to bring on the way home, I go right to Raleys. I also bought a last minute cake to bring to work. Their cakes are high quality and very delicious. I really like this grocery store.
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January 2020 by Sam S.
Grocery store is nice. Janitor sucks. When I see poor toilets anywhere food is sold or prepared I know nasty hygiene germs are making their way to the food.
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August 2019 by Yesica H.
I'm so pissed! During my last visit I was in my medical scrubs, because I had just gotten off of work and was pushing around a full basket of groceries. I noticed I was being followed around the store by a man who seemed out of place. I started to feel uncomfortable and uneasy, because he was following me around every isle. I notified the cashier that there was a man in the store who was following me around the store. The man proceeded to follow me to the check stand and all the way out the door. I was then told by another cashier that this man was actually "Loss prevention." I have never experienced this at any of the Raley's that I shop at, and I am completely disgusted by the way I was treated. If I wanted to be treated like this, I would shop at Winco on Watt Avenue.
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June 2019 by shana l.
I've finally had it with one particular employee's attitude/behavior (dark, wavy hair, slightly heavy makeup). I should have written this a couple of years ago, but I kept giving this rude woman a "pass"-maybe she was having a bad day-but nope. She has a bad day EVERY day, apparently. Last year I was buying a flower bouquet, and attempting to use self-checkout. I had just left chemo, and wanted something to cheer me up. The self-checkout wasn't reading the sku. Mind you, I am standing DIRECTLY IN FRONT OF this woman that is standing at the "hub" of it all. I could have reached out and touched her, she was so close. She watched me attempt to scan my flowers over and over again...I even tried going the long way, and searching for it in the computer. I know the person manning that station gets the notification that there is an issue with one of the self-checkout machines...I'm pretty convinced she actually had a smirk on her face, while watching me struggle. I finally asked "can you help me??" She rolled her eyes, and said "hang on"...hang on for what??? You're literally standing there doing NOTHING. Pretty sure my bald head and sickly look was a dead giveaway for me being a cancer patient; and if you can be rude to a cancer patient, God help the healthy people that interact with this woman!! I left the store crying that day, and regret not complaining back then. Fast forward to yesterday. She was checking in the regular aisle, so of course, I went to the next one to avoid her. As my friendly checker is ringing up my groceries, I watch rude lady rolling her eyes @ her elderly customer...literally looking at the poor woman with complete disgust, talking down to her, and rolling her eyes a few more times. I couldn't BELIEVE she was doing that, and my heart broke for that poor elderly woman. I should have said something, and defended her. A good friend of mine shops here, and we were randomly talking about how much we love this store. She said "except for this one rude b@&)!", and I told her I knew EXACTLY who she was talking about! So clearly, this is just how this woman acts all day, every single day. Maybe she hates women, maybe she hates humans, maybe she hates her job-I don't know, and I don't care. Management should re-train her on guest services (although she doesn't even deserve to work there, IMO), before she's rude to the wrong person someday...and more people take their business elsewhere.
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May 2019 by Eve S.
I usually use the self- checkout but the store was quiet this evening and there was no line for a cashier named Elija. I didn't really notice at first that he never addressed me until he was bagging my groceries and I commented on how empty the store was and I asked if it had been busier earlier in the day. He completely ignored me, refusing to look at me or say anything. I was surprised, then he handed me my receipt without a word ever being spoken. It was so weird that I hesitated and heard the next customer say to him "hi, how are you this evening, sir?". Elija refused to speak to him too! I'm not going to lie, it left a bad feeling in me. Save yourselves and use the self-check, the computer there has more customer service skills and personality than Elija.
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May 2019 by Daniel C.
There is something seriously screwy with their pharmacist, but otherwise I love this store. I still have to go to the old, ghetto Raley's at Marconi and Watt to get my prescription, but I do not shop there anymore. If the pharmacist at this Raley's were not some kind of a loon, I would never set foot in the other Raley's. Weird.
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May 2019 by Donelle S.
Please train your staff. I am currently training them. We just recently moved into the area, and learning to navigate a new grocery store is a challenge. Sometimes you find an employee and you think "Great! They will know where the capers are in this store!" Only, they don't. And the guy who stocks the dairy doesn't know if the store carries almond milk creamer. I showed him where it was. Out of 10 times I have been in the store, I think I have asked for assistance 5 times, and the employee takes their best guess at where something is, and they don't walk you over to where they think it might be. If they aren't 100% sure, they should at least walk the person there so you BOTH learn. The Raley's on Marconi must have better management/leadership, because we never had this issue the 12 years I shopped there. Often the employees here are talking to one another, and uninterested in the customers that are the reason they have a job. One word: PROFESSIONALISM. Please take it up a notch.