O'Reilly Auto Parts store #3006 in Carmichael, California, offers a wide range of parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and provide a free Loaner Tool program with a refundable deposit. The staff is known for being friendly, helpful, and patient, with many customers praising their great customer service. Employees like Devin and Pablo stand out for their outstanding assistance, including going outside in hot weather to help with car issues and explaining technical problems in an easy-to-understand way. While most staff are knowledgeable and attentive, some reviews mention that a few employees lack car knowledge. Overall, the store is appreciated for its excellent service, quick responses, and professional attitude, making it a reliable place for car parts and support. With over 6,000 locations nationwide, O'Reilly Auto Parts continues to serve customers well in Carmichael and beyond.
Never disappointed withservice or their expert advice. Don't upsale you just give you facts. My families go to place for all our automotive needs, always.
August 2024
They were very helpful and not condescending when I came in knowing what I needed. Their customer service is great and fast.
July 2024
Every time I come in here I am greeted by the nicest employees. Today Devin deserves a major shout-out! Outstanding customer service and standup guy. 110 degrees outside and he insisted on going outside to help change my battery. Outstanding service...keep it up. Highly recommended!!
