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“Brought in my computer due to water damage. Hot Tech took their time to determine what the problem was and if they could fix it. My computer was dead and they didn't charge me. Hot Tech was recommended to me by a friend because of the quality of work and fairness. I agree with her and fully recommend.”
“I've been coming to digital wireless for the past 11 years. They have the best staff, great prices and are locally owned and operated. You can't go wrong with this company!”
“I always come to this place to pay my bill when I'm in town last time I was here with a broken phone staff here help me choose the right phone and help me transfer the data from my broken phone this place has a lot of different type of cell phone accessories so I had huge selection to choose from they also help me install a tempered glass which I always have hard time doing by myself thank you guys.”
“This is by far the best, tech adept, personable, and friendliest boost store I have ever visited. I do not take writing reviews lightly and rarely write a review except when a store does an exemplary job that surpasses their competition in all aspects. I have been a Boost customer for 10 years and highly recommend this store!!Jon11/21/2023”
“A+ was quick, efficient, and very affordable. After breaking my camera lens on my iPhone, they were able to fix my phone in 20 minutes. Fantastic customer service too! I would definitely recommend this business.”
“These guys are the best! They fixed my phone screen for a great price and also gave us a great deal for any future mishaps. Overall, super friendly and fast at what they do!”
“Bobby Tran was speedy , and took care. Of our family.I’m from the union city location.My mom lives in sac, Bobby helped explain all the benefits and what options we have.We are very happy with his speedy service.Thank you -Sonny prasad”
“Last night 8/16/2023 I called this location and talked with a lady by the name Bianca. Asked about iPhones since my son broke his and my husband wants to replace his phone. She told me what she has and that we qualify for upgrades etc. We went up to the store no one was there at the time but us. When we walked in she greeted us with a great smile and hello. I told her I just called she remembered me and had other suggestions. At that time (NO LIE) about 3 other Families walked in. She greeted them all told them to give her a bit and she would be right with them. To sum this up she helped get us finished up and we stayed a bit to set up our phones. While doing so just watching her with other customers and how patient she was with still having like 8 more people after us. I would recommend coming to this location and we will be back next month to upgrade my phone and the grandsons. Thank you so much Bianca I was having a horrible day not to mention start of a week that I wanted ended but you really made me smile and went home to know that there are patient and kind people that can really turn around your whole day if not week with kind words and understanding.Thank youDana and Family”
“Came in the store yesterday 6/2 and Tyler helped me out get a new phone set up while helping other customers. He was very efficient and on top of things. Got me in and out in a quicky & would definitely recommend this location !!”
“Lania was super kind and helpful when we came in to get a new phone today! Went above and beyond and helped us install the new case and screen protector and got the transfer from the old phone going before we left. Great service! We will definitely come back next time we need any new devices!”
“12/21/2023: OOOOOoof~My iPhone screen cracked~I must visit First Response Phone Repair!!!! Customer Service Support, Joanna stated it will take an hour and an half replacing screen; however, to my surprised, utter delight, the iPhone screen was replaced in 45-minutes! WOW!!!! In addition, I purchased a privacy screen and an Otterbox protecting my iPhone; I do like the Otterbox but, the privacy screen is difficult using a computer screen stylus and doesn't allow using the Face ID Recognition. Oh, well . . . Regardless, I'll return should I need a cellphone repaired or need cellphone accessories.”
“This Location is nice, clean, has chairs to sit down on, many phones accessories to choose from to purchase, and the Customer Service Rep was friendly and helpful.”
“I come in here more than I'd like to, but customer service has been great every time. We kept hitting roadblocks trying to get my watch working, and I wish I could remember her name but she went beyond looking for a solution and tried a few times. Any questions I had weren't blown off and the staff was friendly.”
10:30AM - 6PM
6505 Folsom Blvd, Sacramento
Mobile Phone Accessories
“This shop was very honest with me. My phone didn't need repair, it just has a slightly loose charging port and I had multiple bad charging cables. They could have pretended to fix it. Instead the man with red hair showed me that it worked fine. I'm giving the shops cards to my friends and telling them about this.”
“Dianne ? Spelling? was so helpful and knowledgeable and the entire staff works collaboratively to resolve customers issues! Felt very welcomed and service was excellent.”
“We came in to get my iPhone fixed because it had a broken back glass. Not only were the staff friendly, the insurance claim was processed quickly but we got good advice and the best deal on phone accessories (new case and screen protectors).”
“I really want to just give 4 stars because the only issue I had is when I called the number on the file it goes straight to voicemail. I had to drive all the way to the location to get an answer. They were able to assist me and it was very quick!”
9:30AM - 7PM
6914 65th St Ste 303, Sacramento
Mobile Phone Accessories
“If you’re thinking of going to any other cricket other than this location at 6914 65th st you’re making a big mistake! The persons there are knowledgeable, kind, extremely funny and will work till your issue is resolved. I did myself a big favor by going today!
Wow, am I happy!”
“I always come to this place to pay my bill when I'm in town last time I was here with a broken phone staff here help me choose the right phone and help me transfer the data from my broken phone this place has a lot of different type of cell phone accessories so I had huge selection to choose from they also help me install a tempered glass which I always have hard time doing by myself thank you guys.”
“Tasha is wonderful .she helped me get an iPhone, transfered all my apps, pictures & taughte slot eine ivr never had an iPhone before
Thank you Tasha!”
“I made a purchase in this store, I bought a Samsung A15 and works perfect. I was attended for Juan, he's a very nice person . I am really satisfied and I highly recommend this store for anything you need about service ,phones and accesories.”
“The super customer service, especially the girl Daniela, very attentive and kind, thanks to her recommendations I was able to find the cell that I really wanted???Thank you Daniela for your help, attention and above all the kindness you had with me....”
“THE PEOPLE OF THIS STORE ARE AWESOME!! I had a stressful day running around trying to activate a new phone I got. I made the mistake of thinking it was boost mobile, but it was boost infinite. The team still helped me the entire way through my activation process and helped me more than I could’ve imagined! Best employees! Best GM! I will definitely recommend to anyone looking around. THANK YOU AGAIN!!!”
“I came here today unhappy about my present phone dying on me and having to purchase a new phone, right after paying it off. The young man Axel was very professional, very knowledgeable and very patient. By far the best customer service that I can remember. The other Boost store worker could really learn a few things from Axel. He was so good that I’m see if I can tip him.”
“Came from Denver Colorado and my Husband’s phone was not working. Beverly got us in and out with a new phone and transferred everything to the new phone in a fast and timely manner so we could be back on track with our family plans. Thanks for the fast service we thought it was going to take hours.”
“Highly recommended, been going to them for years. Nice selection of things and great prices. They know how to repair phones within an hour which is great to drop off phone, go shopping, and come back to a repaired phone. Very friendly and would go back again when needed”
“Mike and his team were amazing - took the time and went the extra mile for me in getting connected to home wifi. Having spent 2 hours the day before in ATT voice mail (you know the drill) and getting absolutely no where, I made an appointment at the store. Mike, through no help of mine, (I was lost, couldn't even remember my phone number, SS number or security questions) was able to get a technician (who was amazing, too) to come to my house, install the fiber optic box, and get everything working. Mike spent a solid hour with me at the store and made it happen. Ovations to him and the team.”
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“I am 64 years old and not very modern technology oriented but I did just buy Samsung Galaxy A23 5G which I love and want to know everything about it. I went to Cricket store because I received messages to update the software and needed WiFi for that. I was slightly frustrated because I didn't have WiFi. That's where I met Hakeem who immediately put the smile on my face. He was super friendly, knowledgeable and helpful. He took time to explain to me how everything works, let me use WiFi in the store to update software and I left very happy with this incredible service. Thank you Hakeem and Cricket.”