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March 2024 by Tristian Cormier
This shop was Professional and followed through with good communication on the process during the repairs.
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March 2024 by Charles Burton
I have worked with this office on another body repair and found them to be excellent, so I chose to go back to the same office and received wonderful care on the current repair as well. I am extremely happy with the results.
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December 2023 by RM H
This review is late and I apologize to Caliber Collision because of it. From the time I brought my car in for an estimate to the time I picked it up, the employees provided excellent customer service. In particular, Lizz Kampfraat put “service” back into “customer service.” She greeted me when I came in and made a frustrating and stressful situation less so and bearable. Lizz explained the process of repairing the vehicle, handling the insurance, and car rental. I knew I didn’t have to worry about a thing. She asked if I needed a ride to the car rental or home. I declined and decided to walk the mile to my house. While walking home, I was singing Bob Marley’s song, “Don’t Worry about a thing, cause every little thing is going to be alright.” As promised, she kept me up to date on each phase of the car repair. When the vehicle was ready for pick up and inspection, she offered to have me picked up. From beginning to end, Lizz provided customer service, something that can be rare these days.
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December 2023 by Dennis Aguilar
Chris at Caliber Collision fair oaks was very pleasant to work with! Very communicative and professional guy who kept me in the loop along the process. The work was done very timely and the vehicle looks brand new after repairs. I’d choose Caliber again if any other incident comes up without a doubt!
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December 2023 by Lead Horse
Getting into an accident is stressful and frightening thing no one expects. Well, having Caliber Collision's team support made this unwelcomed event less stressful. I really appreciated the friendly supportive attitude, the professionalism, the excellent communication and how quickly I got my car fixed. I especially thank Kris Yakovich for his patient kindness and thoughtfulness. Thank you!
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December 2023 by Jeanine Larivee
Jared at Caliber Collision took excellent care of me and my Honda Pilot. I couldn't be happier with the awesome customer service I received. I will recommend Caliber Collision to everyone I know going forward!!!!??Services: Painting
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October 2023 by Clifton Huckabee
The manager Justin is amazing! Walked me through everything going on with my truck after I was in an accident and had excellent customer service. He communicated effectively and even offered to be my point of contact he transferred after truck was transferred, highly recommend.
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October 2023 by Shaila Foster
The location in Carmichael is the best!! I took my infinity Qx70 and they made my car perfect. This place has the best color match. Thank you for the excellent service and your quality work. ?
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October 2023 by Yulma Mercado
Ana Alvarez was so helpful, as soon as I went in she greeted me, was very friendly and easy to talk too. She made this process very smooth! 10/10 customer service from her ?Service: Body & Trim
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October 2023 by Gabby Espinoza
I had a great time at this location. They treated me so well and listened as well as answered all my questions with care. Ana was so sweet and helpful as well as all the other staff that works there. I’d recommend this location to anyone.
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August 2023 by Janna Shubert
Caliber Collision Carmichael is truly the best* I took my Honda Accord in for repairs due to an auto accident, which is never a pleasant thing! Kris Yokovich was absolutely amazing, he was always in communication with me about the progress on my vehicle and it was completed in a timely manner. Thank you all again @ Caliber Collision
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July 2023 by Justin C.
The Carmichael Team was very helpful, even the service writers whom were not assigned to my vehicle were very helpful.
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July 2023 by Romanu Collain Turaganiwai (Romz Collz)
most pleasant repair experience I have had so far. Rear bumper needed repair after being rear-ended late June.. Initial assessment by Lizzy yielded clear diagnosis and plan of action with an estimated completion time of 8 days. Was dropped off at home and basically had a running commentary of the progress of repairs through the 5days it took. Was picked up again from home to pick up my ride 2 full days before. Great job team CC, well and truly professionally n thoroughly done. As good as new.. mighty glad indeed.. Thank you Lizzy and Team CC.Service: Body & Trim
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July 2023 by Dave Abbott
The shop did a terrific job repairing the front bumper on our 2017 Toyota Sienna. The fit and finish was excellent and there was great attention to detail. Our service advisor did a great job keeping us informed on the progress of the repair. I would definitely recommend Caliber for any autobody repair needs.Services: Painting
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July 2023 by Jessica Hillyard
When reaching out to Caliber Collision, I am always assisted in a timely manner. Their customer service has left me pleased with their knowledge and ability to answer any of my questions I have. I highly recommend this branch within the company. The employees are top notch!Service: Body & Trim