-
October 2024 by Lisa Schroeder
Outstanding customer service, no guessing received phone calls regarding updates. If you need work done timely, efficiently, and at reasonable prices this is the place without hesitation!!!
-
August 2024 by Brian Nanoo
We recently referred by our insurance company to American Eagle Body Shop. Not knowing of another body shop and having been informed that were a preferred facility we decided to use them for the repair work that was needed to have the vehicle in good order again. Upon arriving there we met with Julio who gave us a repair estimate and he was upfront informing us if additional damage that was incurred couldn’t be gauged initially, without removing the panels, it could run higher. Insurance authorized the work and rental vehicle for the duration. During the entire time the vehicle was in the shop Julio provided almost daily updates. Letting us know if the repair work was on schedule or if it was delayed to untimely delivery of a needed part, etc. American Eagle Body Shop was always courteous and forthcoming and responded to phone calls and messages promptly. Most of all they were upfront, and one felt they were being dealt with honestly. The workmanship was of quality, and they were willing to go the extra mile for the customer. I would have no trouble referring them to family and friends.
-
June 2024 by 4516 T Street
EXCELLENT SERVICE
American Eagle repaired the trunk and rear bumper of my Acura TL. Body work was great but rear camera stopped working afterwards. I called and was told to bring the car in for a checkup. I brought my car in but their calibration technician was off that day and I was asked to bring the car back another day. A staff overheard the conversation and told me he used to work at the Acura dealership in Redwood City where I bought my car. Long story short: he volunteered to check out my car and fixed the problem in no time! He definitely did not have to do that. He went above and beyond in his customer service and Can-Do attitude! Kudos!
-
June 2024 by John Linn
Mario, Alma and Anthony were all very helpful and super friendly!
-
May 2024 by Guillermo Vazquez
Very good body shop. Thank you Miguel and his team
-
April 2024 by Amanda Valdez
Miguel was super easy and straight forward to work with. They did an excellent job on my car. I would definitely recommend them!
-
November 2023 by David Chastain
Quick to help, very knowledgeable. Highly recommend shop.
-
August 2023 by Psi Borger
they did a great job replacing my rear bumper, work was timely, and customer service professional.
-
August 2023 by Elizabeth Phillips
Good results as expected. Would prefer the $ estimate be more accurate and not have to plan on it being 20-30% higher.
-
July 2023 by Chai E.
I had my car done here and I can say MARIO is the guy!! He's very honest and listens. They don't try to scam you or anything. You can tell they treat people with respect because they are never rude, very professional. I will definitely recommend this shop for any needs.
-
July 2023 by Julian Tale
Only body shop you should trust your car with. My family and I have used American Eagle Body Shop services multiple times and they have provided EXCELLENT service every time. The team really listens to you and addressed special requests. I was concerned to have an OK job done to repair my new car after getting rear ended twice. AEBS did not miss a step. They did an amazing job and return to me a damage free, clean car. My car looks better then it did before the accident. I wouldn’t go anywhere else if you want the job done right! So happy with my car!Services: Painting
-
July 2023 by Niza M.
Only body shop you should trust your car with. My family and I have used American Eagle Body Shop services multiple times and they have provided EXCELLENT service every time. The team really listens to you and addressed special requests. I was concerned to have an OK job done to repair my new car after getting rear ended twice. AEBS did not miss a step. They did an amazing job and return to me a damage free, clean car. My car looks better then it did before the accident. I wouldn't go anywhere else if you want the job done right! So happy with my car!
-
July 2023 by Daniel Cascaddan
I contacted them by email, but they never replied.
-
January 2023 by Mr.Steve Aguilar
Went here for a quote, & was instantly helped by a well-trained young lady and young man. They both were thorough with their questions and got me the help I needed. I would definitely recommend and return. 5 Stars
-
September 2022 by junkmail receiverperson
I interviewed 5 or 6 body shops for my 2017 Toyota Corolla, after an altercation with a street sweeper in Fair Oaks. I met with Mario Lopez, the manager at American Eagle Body Ship, and immediately felt comfortable with him. Mario quoted me two weeks for the work to be done (it actually took four, but I wasn't unhappy) Other body shops were quoting me 90-120 days for completion.Mario and American Eagle stayed in good communication with me during those four week. I received a status update two or three times a week.The work appears to be superb. I can't even tell that the right side of my Toyota got bashed in. I highly recommend this shop. I think others would be happy too.Services: Painting
