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July 2023 by Brent F.
My first time in the grocery store. Hoping they had a Deli for a sandwich. Margarita was my sandwich maker, started with "we only have one bread today, it's Sourdough" Then she hit me with "what do you want on it"? I replied, just make it normal like the description. She said " I have no idea what it says on your side....." I replied " I'll read it to you" and I did. She had a major chip on her shoulder, not enjoyable. She made it, kinda threw it at me. Hope I never see her again.
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June 2023 by Victoria v.
I have never smelt a worse smell!! The store smells sooo bad I had to walk out!! People were putting shirts over their faces!
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March 2023 by Jason S.
Oh hell no! The power was out and I came here to get some breakfast for my girl and I and they wait until I got all my crap on the counter before anybody says it's cash only because their machine is down. Wtf. The machine is not down you using it right now to ring me up lady. Now I got all my stuff on the counter and can't pay for it and they were like "sorry now bye bye" like wtf if you cash only say you cash only so I don't waste 30 minutes picking out donuts and juice only to look like a dumdum at the checkout stand FR
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June 2022 by Dennis H.
Pharmacy has greatly improved in recent times. Staff have been friendly, respectful and error free. Store looks tired and does need an upgrade. However, it usually has all we need - fresh fruits/vegetables usually are "fresh", meat section small but usually meets are needs with a helpful butcher on hand.
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December 2021 by Tom S.
Convenient if you live, are visiting, Carmel Valley. I stayed up valley in the village for a week in a rented cabin. Nice to have this market rather than drive another 7 miles to the crossroads shopping center Safeway. Other Yelpers complain about limited selection and smaller format store. Objectively the store in the crossroads ain't much bigger and doesn't have a remarkably larger inventory. The Yelp 2.5 star aggregate is kind'a harsh. This is a Safeway supermarket not Disneyland. Roll down your expectations if you arrive wanting to be wowed and amazed. Go sky diving if you need a thrill. Be assured you will find the stuff you need here to feed you and the family.
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November 2021 by None O.
Misty the checkout nightmare. Has taken to stalking and being quite agressive in her pursuit of what SHE believes to be homeless people. Enough. This site has 8 homeless workers. I have watched her roam the neighborhood while on Safeway time clock hunting down people like she is in a walking dead episode. I have listened to her run her mouth about her PARADIGM of homeless while her homeless coworkers have to bite their lip and take it. She has caused more people to quit in fear of her than possible. The fact is WE are customers, and do not enjoy being belittled or harassed by someone so out of touch with what the duties of her job are. She is a terrible cashier. This store is about friendliness and kindness and she is not living up to the standards.
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August 2020 by gustavo d.
The service is great despite being very dilapidated condition and poor quality of fresh food.
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November 2019 by Jay J.
The selection is minimal if not leaving much to be desired.... You'll feel like it's 1999 but that's ok, sometimes it's nice to visit a store that hasn't been updated since amazon strictly sold books. The staff does their best job and are all very kind as well as great at their jobs.
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November 2019 by Kameron R.
This is the worst safeway ive ever been to. They have the worst customer service, there is rarely more than one or two checkouts open. They do not have a self checkout. The breakfast burrito is just two pices of bacon two potatos and one piece of the nastiest egg on the planet. Other safeways have a real deli department. Not this safeway, anything fried ie. chicken, potatoes, corndogs and everything else is always dry as the desert. The staff there is always pretending to be busy even when there are only two customers in the store. Worst Safeway ever.
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August 2019 by Getzit C.
The pharmacy is absolutely pathetic. They have your prescription ready but can't sell it to you because the pharmacist is eating his lunch for an hour.
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August 2019 by M C.
Manager of the Mid Valley Safeway, please do your job:Cashiers (most of them):- Extremely grumpy attitude- They actually slow down when the lines get longer- Negative attitude when they have to bag the groceries themselvesIf they are going to work with the public, they need to show a positive attitude while on the job whether they like it or not. I now go to Lucky's or Safeway at the mouth of the Valley as the experience is a good one. Your store has a great location and perfect layout, please work on the cashiers. Your baggers, produce, floral, pharmacy staff are excellent but your front line needs love
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August 2019 by Nick M.
Awesome! 24hrs love it. Got stranded and had to stay at the mechanics in same shopping center. It was such a relief that there was a Safeway to get some snacks and use the bathroom
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July 2019 by Coco C.
Safeway has dropped the ball at this little hole in the wall store. It must have been designed in the 90's and never updated. The aisles are not wide, the store is not well lit or stocked and the produce is sad at best. I won't even mention those bathrooms! At the very minimum Safeway needs to examine who their clients are and what they need. The only thing that this store has in its favor is the terrific employees.
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May 2019 by Nicole S.
The deli staff was awesome to work with! We recently catered an event and they helped us put together platters. They were so friendly and made the whole process easy!
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July 2018 by Sunil R.
We were staying at the Carmel Valley Ranch and needed some groceries and other sundries. We have some picky eaters in the party, what can I tell you. Conveniently, this Safeway is located just outside the entrance. It is an older location but we found everything we needed and were in and out.