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October 2024 by Summer V
Allows me to bathe my dogs for 16 dollars plus large selectipn of pet items.
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March 2024 by Mari Gough
Pleasant staff. They seem to successfully adopt out numerous cats & kittens. Love the bathing section. Well thought out services for consumers. Plus 5 stars!
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November 2023 by DBF Carmel
I love this place - has everything we need, super nice staff, and a well equipped washing area.
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October 2023 by book mel
Great store but expensive
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October 2023 by chris schott
Very helpful staff
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October 2023 by Nancy S.
Great experience. Peia was extremely helpful and personable. I am thankful for all her help picking out some CBD for my anxious dog. She shared valuable information and helped me make an informed choice. Will go back to Pet Food Express again.
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September 2023 by Staci L.
Where is everyone? Jack a manager and Savannah a cashier are the only ones that are left from when I started shopping there. I would always go in and ask for Chad or Amber and I was told Chad was fired and Amber is gone for school. The new manager Tina or something was very short and didn't really know anything about what I was asking so she had someone else come help, her name was Kristen. She was the reason I stopped shopped there years ago, and I can't believe she's back. So I will not be back.
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August 2023 by Jill J.
Fun Place! Went to the Beach with my pup, ran into Christin (?) and Mathew. They talked about the pet wash. They gave out a coupon but I lost it. The pricing was reasonable you can get pet wash packages where you get one free. The people here are nice and the bathing area is clean and easy to use. Much easier than what i have tried to do at home in my sink or tub. This place is so close to the beach and it has a bunch of toys, food, and treats. All you can get at a package deal. You pick out 3 and then get number 4 at no charge. The store is clean and organized. Staff friendly-my dog is happy. We'll be back bc i have 3 more Pet Washes to use!
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July 2023 by Violet B.
I absolutely love this place, they have a clean area to bathe your pet and they provide the right materials needed. However, I do wish that their prices were fit for dog sizes vs $18 for all. My dog is only about 9 pounds and I can finish bathing her way under 25 minutes so I leave a good amount of time on there with the blow dryer running. But once in a while isn't too bad. P.S. there's about 4-5 stations, so there will definitely be other dogs around!
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June 2023 by Joe G.
Nice people. Was looking for a popular brand but the store doesn't carry it. Wasnt until the employee and i walked around for about 5 minutes that we realized the store doesn't carry the brand i was looking for.
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May 2023 by anne c.
I called for a specific dog food - Chad was very helpful and checked inventory. My call got dropped and Chad called me back to follow up. When I went to the store, he remembered me. A good reminder that sometimes it's nice to shop in person.
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May 2023 by Fiore Woska
Great place not only to get food for your fur babies and also self grooming. Personal is great and very helpful
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March 2023 by Kevin L.
Great place, usually. Can't seem to figure out the store policy's from one visit to the next. You ask for something on one visit, they grant your request without question and then expect it the next visit, then someone named Chad tells you they don't do that. Then gets a little rude. If you can go up to San Jose to a different pet food express, do it. They actually have customer service.
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December 2022 by Mike F.
In the past few months, this location has gone downhill. Seems to have had a management and complete staff change. I've shopped and bathed my dogs at this location for about 10 years. Visiting this site every other weekend.
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November 2022 by Susan A.
"Shawn" (mgr) is a nasty individual. Said I "threw" $ at him when I placed 2 $20 bills on counter.
